2020 -
now Customer Experience, Communications and D and I Consultant
2018 -
now Public Speaker
2013 -
now Owner @ By Miles LLC
2019 -
2020 General Manager @ Shadowbox
2018 -
2020 Co-Founder @ The Happy Hour
2016 -
2019 Senior Manager of Culture and Internal Communications @
2011 -
2016 Studio Manager and Assistant Studio Manager, New York City and Washington DC @
2010 -
2015 Performer @
2011 -
2011 Educator @
2009 -
2011 Manager @
Miles Johnson Education
Ithaca College
Miles Johnson Skills
Artificial Intelligence for Business
Conversational AI
Performance Motivation
Reporting
Business Acumen
Team Management
AI
Troubleshooting
Triage
Customer Facing Roles
Workload Prioritization
Passionate about Work
Organization Skills
Critical Thinking
Communication
Presentations
Customer Satisfaction
Product Support
Managing Managers
Customer Follow-Up
Executive Presentation Skills
Coaching
Data Analysis
Software as a Service (SaaS)
Voice of the Customer
People Management
Interpersonal Skills
Net Promoter Score
Customer Support
Customer Relationship Management (CRM)
Customer Service
Public Speaking
Budgets
Event Management
Social Media
Social Networking
Sales
Public Relations
Presentation Skills
Entertainment
Corporate Communications
Marketing
Affinity Groups
Google Suite
Retention Strategies
Brand Awareness
Interpersonal Communication
Diversity
Employee Relations
Employee Recognition
Hospitality Management
Employee Training
Food & Beverage
Diversity & Inclusion
Staff Development
Spanish
Microsoft Excel
Microsoft Word
English
Research
Windows
Photoshop
Teaching
Strategic Planning
Event Planning
Musical Theatre
Performing Arts
Fashion
Facebook
Blogging
Leadership
Management
Community Outreach
Writing
Diversity and Inclusion
Acting
Food and Beverage
Food Safety
Fitness
Microsoft Office
Editing
Teamwork
Project Management
Hospitality Industry
Product Marketing
Automotive
Miles Johnson Summary
Miles Johnson, based in Los Angeles, CA, US, is currently a Director, CX and Order Operations at Goody. Miles Johnson brings experience from previous roles at Freelance ⎥ Self-employed, By Miles LLC and Shadowbox. Miles Johnson holds a Ithaca College. With a robust skill set that includes Artificial Intelligence for Business, Conversational AI, Performance Motivation, Reporting, Business Acumen and more. Miles Johnson has 4 emails and 3 mobile phone numbers on RocketReach.
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