2019 -2020 Client Service Leader - Workforce Management @
2018 -2019 Workforce and Insights Manager @
2017 -2018 Operations and Optimisation Manager @
Milan Panić Skills
Net Promoter Score
Stakeholder Management
Contact Centers
Complaints Management
Team Leadership
Microsoft Office
PowerPoint
Complaint Management
Human Resources
Resource Management
Microsoft Word
Financial Analysis
Customer Satisfaction
Training
Workforce Management
Business Process Improvement
Business Planning
Call Centers
Vendor Management
Customer Experience
Analysis
Mediation
Process Improvement
Service Delivery
Coaching
Performance Management
Business Analysis
Project Planning
Management
Business Intelligence
Workforce Planning
Data Mining
Change Management
Strategy
Call Center
Leadership
Team Management
Risk Management
Milan Panić Summary
Milan Panić, based in Auckland, NZ, is currently a Director at Family Medicine Birkenhead . Milan Panić brings experience from previous roles at Bank of New Zealand, ACC New Zealand, Chorus NZ Limited and Meridian Energy. With a robust skill set that includes Net Promoter Score, Stakeholder Management, Contact Centers, Complaints Management, Team Leadership and more. Milan Panić has 1 emails on RocketReach.
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