Milada Osuska Email
Customer Lifecycle and Success Team Leader (CZ and SK) @ Alma Career Czechia
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Milada Osuska Location
- Prague, CZ
Milada Osuska Work
- Customer Lifecycle and Success Team Leader (CZ and SK) @ (September 2023 - Present)
- Chapter Co-Lead @ (March 2025 - Present)
- Customer Success and Content Manager @ (October 2018 - August 2023)
- Business Development Manager @ (May 2015 - October 2018)
- Account Executive @ (October 2014 - April 2015)
- Freelance Interpreter and Translator @ Freelance Interpreter/Translator/Subtitler (January 2010 - March 2015)
- In-house Translator @ Bauer Media Praha (former Stratosféra) (November 2008 - November 2014)
- Global Visa Solutions Department Asisstant @ (September 2012 - April 2013)
- Auxiliar @ Letra Hispánica (September 2011 - September 2011)
Milada Osuska Education
- The CX Academy
Professional Certificate in CX (Customer Experience)
2024-2024 - Charles University
Master's Degree (Interpreting CS/EN, EN/CS and CS/ES and ES/CS)
2011-2014 - Universidad de Granada
Semester abroad (Erasmus) (Interpreting studies)
2012-2012 - Charles University
Bachelor's Degree (Intercultural Communication English, Spanish and Czech)
2008-2011 - Gymnázium, Český Krumlov
High School
1999-2006
Milada Osuska Skills
- Automation
- B2B Customer Interface
- Business Development
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Onboarding
- Customer Programs
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- English
- Event Coordination
- Intercom
- International Program Design
- International Sales
- Interpreting
- Journey Orchestration
- Journey orchestration
- Leadership
- Localization
- Microsoft Dynamics CRM
- New Business Development
- Onboarding
- Presentation Skills
- Program Management
- Sales
- Spanish
- Subtitling
- Survey Design
- Teamwork
- Tone Of Voice
- Trados
- Translation
- Video Editing
Milada Osuska Summary
- Milada Osuska, based in Prague, CZ, is currently a Customer Lifecycle and Success Team Leader (CZ and SK) at Alma Career Czechia. Milada Osuska brings experience from previous roles at CS Connect, Arnold Robot and International Study Programs. Milada Osuska holds a 2024 - 2024 Professional Certificate in CX in Customer Experience @ The CX Academy. With a robust skill set that includes Automation, B2B Customer Interface, Business Development, Cross-functional Team Leadership, Customer Engagement and more. Milada Osuska has 1 emails on RocketReach.
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