Mikki W Email & Phone Number
President and CEO @ SAi
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Mikki W Location
- Herriman, UT, US
Mikki W Work
- President and CEO @ (September 2023 - Present)
- Member Board of Directors @ (April 2023 - Present)
- President and COO @ (May 2023 - September 2023)
- Senior Vice President of Sales and Customer Experience for North America @ (June 2021 - May 2023)
- Vice President of Sales and Customer Experience for North America @ (February 2020 - May 2023)
- Director, Customer Experience @ (June 2018 - February 2020)
- Director Of Operations @ (July 2019 - February 2020)
- Senior Operations Manager @ (August 2017 - May 2018)
- Manager Customer Experience Sell Teams and Adjacency Teams @ (February 2013 - July 2017)
- Manager, Customer Experience Buyer Protection Department @ (November 2011 - February 2013)
- Chargeback Department, Manager @ Chareback Guardian (June 2010 - November 2011)
- Owner and President @ ChargeRight Specialists (June 2008 - November 2011)
- Chargebacks and Dispute Account Manager @ (December 2003 - August 2008)
- Reservations Agent @ (January 1994 - February 2004)
- Reservations Agent @ Morris Airlines (August 1992 - January 1994)
Mikki W Skills
- Contact Center Management
- Sales Processes
- Workforce Management
- Business Strategy
- Project Management
- Sales Management
- Teamwork
- Sales Operations
- Key Performance Indicators
- Direct Sales
- Team Motivation
- Time Management
- Problem Solving
- Customer Service
- Management
- Operations Management
- Call Centers
- Customer Experience
- E-commerce
- Account Management
- Strategy
- Research
- Analytics
- Contact Centers
- Customer Satisfaction
- Customer Retention
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Outlook
- Photoshop
- Windows
- Access
- Leadership
- Team Leadership
- Team Building
- Public Speaking
- Teaching
- Customer Support
- Cross-functional Team Leadership
- Team Management
- English
- Process Improvement
- Customer Experience Management
- Net Promoter Score
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Service Management
- Mentoring
- People Management
- Communication
- Training
Mikki W Summary
- Mikki W, based in Herriman, UT, US, is currently a President and CEO at SAi. Mikki W brings experience from previous roles at SAi. With a robust skill set that includes Contact Center Management, Sales Processes, Workforce Management, Business Strategy, Project Management and more. Mikki W has 3 emails and 3 mobile phone numbers on RocketReach.
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