Mike Williams Email & Phone Number
President @ Pulsar360
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Mike Williams Location
- Henderson, NV, US
Mike Williams Work
- President @ (May 2019 - Present)
- Past President @ (October 2014 - April 2023)
- Chief Operating Officer @ (September 2018 - May 2019)
- VP Customer Care @ (October 2014 - September 2018)
- Director of Customer Care @ (March 2013 - September 2014)
- Director of Customer and Field Support @ (March 2001 - March 2013)
- Director of Customer Support @ Fujitsu Business Communication Systems (January 1993 - January 2001)
Mike Williams Education
- Satmetrix Net Promoter
Net Promoter Associate (Customer Experience and Retention)
2013-2013
Mike Williams Skills
- Solution Selling
- NOC
- Remote Testing
- MPLS
- Tactical Management
- VoIP
- Avaya Products
- Avaya
- Customer Retention
- Service Planning
- Customer Satisfaction
- Telecommunications
- Customer Loyalty Management
- IP
- CTI
- Vendor Management
- Sales Engineering
- Strategic Planning
- SIP
- Video
- IVR
- ACD
- Ethernet
- T1
- Contact Centers
- Development of Employees
- Professional Services
- Pre/Post Sales Engineers
- Construction
- Managed Services
- Training
- Juniper
- Internet Protocol Ip
- Customer Service
- Telephony
- Customer Support
- Avaya Technologies
- Voice Mail
- Relationship Building Skills
- Technical Services
- SaaS
- Director level
- Project Management
- Strategic Account Development
- Analytics
- Wireless
- Call Centers
- Session Initiation Protocol Sip
- Unified Communications
- Satmetrix Nps Certified Associate
- Internet Protocol
- Session Initiation Protocol
Mike Williams Summary
- Mike Williams, based in Henderson, NV, US, is currently a President at pulsar360. Mike Williams brings experience from previous roles at pulsar360 and FreedomVoice. Mike Williams holds a 2013 - 2013 Net Promoter Associate in Customer Experience and Retention @ Satmetrix Net Promoter. With a robust skill set that includes Solution Selling, NOC, Remote Testing, MPLS, Tactical Management and more. Mike Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Pulsar360 Employees
Mike Williams
President
Henderson, NV, US
Michael Dozier
President and Chief Executive Officer
Denver, CO, US
Amber Smith
Billing Supervisor
Phoenix, AZ, US
Michael Kurchak
Customer Care Supervisor
Cincinnati, OH, US
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