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Mike Williams Location
Henderson, NV, US
Mike Williams Work
2019 -now President @
2014 -2023 Past President @
2018 -2019 Chief Operating Officer @
2014 -2018 VP Customer Care @
2013 -2014 Director of Customer Care @
2001 -2013 Director of Customer and Field Support @
1993 -2001 Director of Customer Support @ Fujitsu Business Communication Systems
Mike Williams Education
Satmetrix Net Promoter
Net Promoter Associate (Customer Experience and Retention)
2013-2013
Mike Williams Skills
Solution Selling
NOC
Remote Testing
MPLS
Tactical Management
VoIP
Avaya Products
Avaya
Customer Retention
Service Planning
Customer Satisfaction
Telecommunications
Customer Loyalty Management
IP
CTI
Vendor Management
Sales Engineering
Strategic Planning
SIP
Video
IVR
ACD
Ethernet
T1
Contact Centers
Development of Employees
Professional Services
Pre/Post Sales Engineers
Construction
Managed Services
Training
Juniper
Internet Protocol Ip
Customer Service
Telephony
Customer Support
Avaya Technologies
Voice Mail
Relationship Building Skills
Technical Services
SaaS
Director level
Project Management
Strategic Account Development
Analytics
Wireless
Call Centers
Session Initiation Protocol Sip
Unified Communications
Satmetrix Nps Certified Associate
Internet Protocol
Session Initiation Protocol
Mike Williams Summary
Mike Williams, based in Henderson, NV, US, is currently a President at pulsar360. Mike Williams brings experience from previous roles at Pulsar360 , pulsar360 and FreedomVoice. Mike Williams holds a 2013 - 2013 Net Promoter Associate in Customer Experience and Retention @ Satmetrix Net Promoter. With a robust skill set that includes Solution Selling, NOC, Remote Testing, MPLS, Tactical Management and more. Mike Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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