Mike Wanless Email
Fleet Management Technical Training Support @ Cartrack NZ
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Mike Wanless Location
- Auckland, NZ
Mike Wanless Work
- Fleet Management Technical Training Support @ (January 2022 - Present)
- Senior Consent Agent @ (April 2017 - December 2021)
- Consent Agent @ (October 2015 - April 2017)
- Customer Services Mentor and Training Coordinator and Escalation Le @ (October 2013 - October 2015)
- Escalations and Provisioning @ (April 2013 - October 2013)
- Resource Management Analyst @ (November 2011 - April 2013)
- Service Management Representative @ (March 2010 - November 2011)
- Store Orders Coordinator @ (February 2006 - June 2008)
Mike Wanless Education
- Connexis (Formerly Electricity Supply Industry Training Organisation)
National Certificate in Contact Centre Operation (Contact Centre)
2011-2012 - University of Auckland 2003-2005
- Unitec Institute of Technology 2000-2001
Mike Wanless Skills
- Telecommunications
- Call Center
- Workforce Management
- Team Leadership
- Resource Management
- Wireless
- Analysis
- Process Improvement
- Forecasting
- Microsoft Office
- Microsoft Excel
- Call Centers
- Management
- Team Management
- Customer Service
- Project Management
- Project Planning
- Change Management
- IT Service Management
Mike Wanless Summary
- Mike Wanless, based in Auckland, NZ, is currently a Fleet Management Technical Training Support at Cartrack NZ. Mike Wanless brings experience from previous roles at Universal Communications Group and Downer New Zealand. Mike Wanless holds a 2011 - 2012 National Certificate in Contact Centre Operation in Contact Centre @ Connexis (Formerly Electricity Supply Industry Training Organisation). With a robust skill set that includes Telecommunications, Call Center, Workforce Management, Team Leadership, Resource Management and more. Mike Wanless has 4 emails on RocketReach.
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