Mike Waggoner Email & Phone Number
Senior Principal Customer Success Manager @ Zendesk
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Mike Waggoner Location
- Cincinnati, OH, US
Mike Waggoner Work
- Senior Principal Customer Success Manager @ (October 2022 - Present)
- Senior Principal |Director Customer Success @ (April 2018 - Present)
- Director of Customer Success @ (April 2018 - Present)
Mike Waggoner Education
- College of Mount Saint Joseph
Bachelor Of Science (Business)
1998-2001 - Cincinnati State
Associate Of Arts (Business Management)
1996-1998 - Walnut Hills High School 1989-1995
Mike Waggoner Skills
- Call Center
- Team Leadership
- Solution Selling
- Process Improvement
- Management
- Cross-functional Team Leadership
- Strategic Planning
- Wireless
- Product Marketing
- Managed Services
- Call Centers
- Vendor Management
- Strategy
- Telecommunications
- Telephony
- Project Management
- VoIP
- Networking
- Leadership
- Product Management
- Artificial Intelligence (AI)
- Avid Technology Products
- Broadband
- Business Development
- Business Intelligence
- CRM
- Change Management
- Conflict Resolution
- Consensus Building
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Employee Hiring
- IP
- ITIL v3 Foundations Certified
- Interpersonal Skills
- Liaison
- MPLS
- Marketing
- Mock Interviews
- Negotiation
- New Business Development
- Onboarding
- Operations Management
- Oracle Cloud
- Oracle Database
- P&L Management
- Product Development
- Project Planning
- Revenue Generation
- SaaS
- Sales
- Sales Management
- Sales Process
- Salesforce.com
- Security
- Selling
- Service Automation
- Strategic Partnerships
- Technical Operations
- Technical Support
- Unified Communications
- Voice of the Customer
- Zendesk
- Cross Functional Team Leadership
Mike Waggoner Summary
- Mike Waggoner, based in Cincinnati, OH, US, is currently a Senior Principal Customer Success Manager at Zendesk. Mike Waggoner brings experience from previous roles at Zendesk. Mike Waggoner holds a 1998 - 2001 Bachelor Of Science in Business @ College of Mount Saint Joseph. With a robust skill set that includes Call Center, Team Leadership, Solution Selling, Process Improvement, Management and more. Mike Waggoner has 2 emails and 4 mobile phone numbers on RocketReach.
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