2002 -
2013 Senior Director of Claims and Call Center Operations and Workforce Management @
Mike Tracy Education
The Wharton School 2019
-
2020
University of North Carolina at Charlotte
Western Governors University
Mike Tracy Skills
Call Center
Process Improvement
Vendor Management
Change Management
Call Centers
Operations Management
Six Sigma
Business Process Improvement
SDLC
Project Management
Cross-functional Team Leadership
ITIL
Business Analysis
IT Strategy
Program Management
Outsourcing
Project Delivery
Strategic Planning
Management
PMO
Leadership
Team Building
Healthcare
Microsoft Excel
Microsoft Word
Strategy
Cross Functional Team Leadership
Insurance
Operations
Mike Tracy Summary
Mike Tracy, based in Bradenton, FL, US, is currently a Chief Operating Officer at Lucent Health. Mike Tracy brings experience from previous roles at NextGen Healthcare Consulting & Solutions, Highmark Health and HMS. Mike Tracy holds a 2019 - 2020 The Wharton School. With a robust skill set that includes Call Center, Process Improvement, Vendor Management, Change Management, Call Centers and more. Mike Tracy has 3 emails on RocketReach.
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