Mike Sphar Email & Phone Number
Director of Customer Support @ Bright MLS
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Mike Sphar Location
- Aldie, VA, US
Mike Sphar Work
- 2022 -now Director of Customer Support @
- 2015 -2021 Director, Customer Support @
- 2013 -2021 Director Of Customer Service @
- 2014 -2015 Customer Service Manager @
- 2003 -2013 Program Director - Call Center Support Functions @
- 2001 -2003 Tech Manager - IT Security @
- 1995 -2001 Supervisor - Member Services @
Mike Sphar Education
- James Madison University
BS (Economics)
1990-1994 - The George Washington University
Managing Projects (Managing Projects)
2003
Mike Sphar Skills
- Program Management
- Product Management
- Strategy
- Process Improvement
- Vendor Management
- E-commerce
- Management
- Analytics
- Strategic Partnerships
- Project Management
- Outsourcing
- Business Analysis
- Online Advertising
- Customer Experience
- Digital Media
- Cross-functional Team Leadership
- Web Analytics
- Business Strategy
- CRM
- Leadership
- Analysis
- Digital Strategy
- Call Centers
- Team Leadership
- Competitive Analysis
- Start-ups
- Team Management
- Customer Retention
- Mobile Devices
- Business Development
- SaaS
- Salesforce.com
- Product Marketing
- Customer Satisfaction
- Contact Centers
- Contact Center Management
- Customer Service Management
- People Management
- Hiring
- Executive Management
- Interpersonal Skills
- Customer Support
- Customer Relationship Management (CRM)
- Customer Service Operations
- Customer Service
- Employee Learning & Development
- Supervisory Skills
- Executive Relationships
- Partner Relationship Management
- Team Building
- E Commerce
- Client Relations
- Partner Management
- Start Ups
- Business Operations
- Microsoft Office
- Marketing
- Cross Functional Team Leadership
Mike Sphar Summary
- Mike Sphar, based in Aldie, VA, US, is currently a Director of Customer Support at Bright MLS. Mike Sphar brings experience from previous roles at Exostar and AOL. Mike Sphar holds a 1990 - 1994 BS in Economics @ James Madison University. With a robust skill set that includes Program Management, Product Management, Strategy, Process Improvement, Vendor Management and more. Mike Sphar has 2 emails and 2 mobile phone numbers on RocketReach.
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