Customer Success Manager @ (October 2021 - June 2022)
Strategic Customer Engagement @ (December 2020 - October 2021)
Business Development Representative @ (March 2019 - December 2020)
Event and Talent Manager @ (September 2013 - March 2019)
Operations Manager @ (July 2008 - September 2013)
Manager of Tour Marketing @ (November 2005 - June 2008)
Mike Smith Education
Miami University
Bachelors (Business)
2001-2004
Mike Smith Skills
Account Management
Analytical Skills
Artificial Intelligence (AI)
B2B Marketing
Budgeting
Business Reviews
Business Strategy
CSM
Client Management
Customer Experience Management
Customer Liaison Skills
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction (CSAT)
Data Analysis
EBR
Enterprise Marketing
Entrepreneurship
Event Management
Event Planning
Gainsight
Key Performance Indicators
Leadership
Management
Marketing
Project Plans
Relationship Development
Sales
Salesforce Sales Cloud
Salesforce.com
Software Implementation
Sponsorship
Strategic Consulting
Voice of the Customer
Mike Smith Summary
Mike Smith, based in Indianapolis, IN, US, is currently a Customer Success Manager, Enterprise at Drift. Mike Smith brings experience from previous roles at printingforless.com and One Foot Productions, LLC. Mike Smith holds a 2001 - 2004 Bachelors in Business @ Miami University. With a robust skill set that includes Account Management, Analytical Skills, Artificial Intelligence (AI), B2B Marketing, Budgeting and more. Mike Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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