Mike Smith Email & Phone Number
Customer Experience Delivery Manager @ enterpriseIT
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Mike Smith Location
- Auckland, NZ
Mike Smith Work
- 2018 -now Customer Experience Delivery Manager @
- 2018 -now CXDM @
- 2006 -2018 Service Delivery Manager @ Datacom Systems Limited
- 1999 -2006 Unix Administrator and Oracle DBA @
- 1996 -1999 Software Developer @
Mike Smith Education
- Northcote College 1980-1982
- Middlesex University
Bachelor of Science (BSc) (Information Technology and BIS)
- University of Auckland
Bachelor's degree (Psychology and Education)
Mike Smith Skills
- Service Delivery
- ITIL
- Incident Management
- IT Service Management
- Sla
- Service Management
- IT Management
- IT Operations
- Service Desk
- Managed Services
- IT Outsourcing
- Service Improvement
- Problem Management
- Service Delivery Management
- Project Delivery
- Citrix
- Root Cause Analysis
Mike Smith Summary
- Mike Smith, based in Auckland, NZ, is currently a Customer Experience Delivery Manager at enterpriseIT. Mike Smith brings experience from previous roles at Cognizant, Datacom Systems Limited, Datacom and Logica UK. Mike Smith holds a 1980 - 1982 Northcote College. With a robust skill set that includes Service Delivery, ITIL, Incident Management, IT Service Management, Sla and more. Mike Smith has 1 mobile phone numbers on RocketReach.
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