Mike Shrimpton Email
Product Owner @ Puzzel
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Mike Shrimpton Location
- Dartford, GB
Mike Shrimpton Work
- 2021 -now Product Owner @
- 2014 -2021 Technical Lead @
- 2010 -2014 WFO Consultant @
- 2010 -2014 WFO Consultant @ Strategic Communications Services Ltd
- 2007 -2010 Application Support Team Lead @ Verint Systems
- 2002 -2010 Support Team Leader @
- 2002 -2003 Support Analyst @ Blue Pumpkin Inc
- 2002 -2003 Support analyst @ Blue Pumpkin Software
- 1998 -2002 Tech Support @
Mike Shrimpton Skills
- Workforce Management
- WFO
- Telecommunications
- Operating Systems
- Contact Centers
- Call Centers
- Call Center
- CTI
- Blue Pumpkin
- Avaya
- ACD
- Leadership
- Outsourcing
- Service Delivery
- Management
- Java
- Microsoft SQL Server
- Troubleshooting
- Customer Service
- Process Improvement
Mike Shrimpton Summary
- Mike Shrimpton, based in Dartford, GB, is currently a Product Owner at Puzzel. Mike Shrimpton brings experience from previous roles at Verint Systems, Fullbrook Consulting Group and Strategic Communications Services Ltd. With a robust skill set that includes Workforce Management, WFO, Telecommunications, Operating Systems, Contact Centers and more. Mike Shrimpton has 2 emails on RocketReach.
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Odette Wohlman
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Tjeerd Veninga
Revenue Enablement Director
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Ram Sagoo
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Peter Kondrup
VP of Engineering
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Roland Green
Chief Revenue Officer (CRO)
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