Mike Serrano Location

Plano, TX, US

Mike Serrano Work

  • 2024 - now  Vice President Control Manager @ Chase
  • 2022 - 2024 Control Manger @ Chase
  • 2014 - 2020 AVP, Ops Risk and Control Analyst II - Chase Remediation and Corrections Team (CRCT IVT) @ Chase
  • 2014 - 2014 AVP, Sr RCSA Control Analyst - DOJ Controls @ Chase
  • 2012 - 2014 Operations Manager - Home Lending Liquidations LOB Controls @ Chase
  • 2010 - 2012 Operations Manager - Liquidations @ Chase
  • 2006 - 2010 Credit Solution and Escalation Team Manager - Card Services @ Chase
  • 2005 - 2006 Escalation Team Operations Specialist - Card Services @ Chase
  • 2001 - 2005 Escalation Supervisor - Card Services @ Chase

Mike Serrano Education

  • Bel Air High School

    High School Diploma

Mike Serrano Skills

  • Leadership
  • Auditing
  • Customer Experience
  • Team Building
  • Banking
  • Credit Cards
  • Mortgage Banking
  • Data Validation
  • Customer Satisfaction
  • Financial Risk

Mike Serrano Summary

Mike Serrano, based in Plano, TX, US, is currently a Vice President Control Manager at Chase. Mike Serrano brings experience from previous roles at Chase. Mike Serrano holds a High School Diploma @ Bel Air High School. With a robust skill set that includes Leadership, Auditing, Customer Experience, Team Building, Banking and more. Mike Serrano has 2 emails and 1 mobile phone numbers on RocketReach.

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