Mike Serrano Email & Phone Number
Vice President Control Manager @ Chase
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Mike Serrano Location
- Plano, TX, US
Mike Serrano Work
- 2024 -now Vice President Control Manager @
- 2022 -2024 Control Manger @
- 2014 -2020 AVP, Ops Risk and Control Analyst II - Chase Remediation and Corrections Team (CRCT IVT) @
- 2014 -2014 AVP, Sr RCSA Control Analyst - DOJ Controls @
- 2012 -2014 Operations Manager - Home Lending Liquidations LOB Controls @
- 2010 -2012 Operations Manager - Liquidations @
- 2006 -2010 Credit Solution and Escalation Team Manager - Card Services @
- 2005 -2006 Escalation Team Operations Specialist - Card Services @
- 2001 -2005 Escalation Supervisor - Card Services @
Mike Serrano Education
- Bel Air High School
Mike Serrano Skills
- Leadership
- Auditing
- Customer Experience
- Team Building
- Banking
- Credit Cards
- Mortgage Banking
- Data Validation
- Customer Satisfaction
- Financial Risk
- Business Analysis
- Team Leadership
- Process Improvement
- Validation
- Strategic Planning
- Microsoft Office
- Marketing
- Risk Management
- Microsoft Excel
- Training
- Customer Service
- Business Process Improvement
- Management
- Loss Mitigation
- Coaching
- Project Management
- Analytical Skills
- Call Centers
- RCSA
- Loans
- Analysis
Mike Serrano Summary
- Mike Serrano, based in Plano, TX, US, is currently a Vice President Control Manager at Chase. Mike Serrano brings experience from previous roles at Chase. Mike Serrano holds a Bel Air High School. With a robust skill set that includes Leadership, Auditing, Customer Experience, Team Building, Banking and more. Mike Serrano has 1 emails and 2 mobile phone numbers on RocketReach.
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