Mike Serna Email & Phone Number
Director of Operations @ Rosie Garcia - State Farm Insurance Agent
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Mike Serna Location
- San Antonio, TX, US
Mike Serna Work
- 2019 -now Director of Operations @
- 2018 -2019 Customer Service Specialist @
- 2016 -2018 Assistant General Manager @
- 2015 -2016 Customer Success Team Lead @
- 2015 -2015 Insurance Sales Office Manager @
- 2014 -2015 Corporate Solutions PR Sales Analyst @
- 2013 -2014 Operations Manager @
- 2012 -2013 Office Manager @
- 2008 -2012 Manager @
- 2004 -2007 Assistant Manager @ Trilogy Pizza and Wine Bistro
- 2002 -2004 Corporate Certified Trainer @
Mike Serna Education
- The University of Texas at San Antonio
Bachelor's (Business Administration)
2003-2009 - The University of Texas-Pan American
Bachelor of Science (Business Administration and Management, General)
Mike Serna Skills
- Bilingual-Spanish
- A+ Certified Computer Technician
- Great Communication
- Restaurants
- Inventory Management
- Customer Service
- Food
- Budgeting
- Hiring
- Scheduling
- Business Process Design
- Freight
- Cost
- Menu Development
- Promotions
- Event Management
- Microsoft Office
- Customer Relations
- Loss Prevention
- Strategic Sourcing
- Materials Management
- Purchasing
- Customer Experience
- Inventory Control
- Payroll
- Retail
- Customer Satisfaction
- Efficiencies
- Food & Beverage
- Profitability
- Wine
- Restaurant Management
- Hospitality
- Cost Analysis
- Time Management
- P&L
- Merchandising
- Advertising
- Supervisory Skills
- Accountability
- Cost Savings
- Catering
- Leadership
- Food Service
- Vendor Management
- Press Releases
- Vendor Relations
- Customer Support
- Insurance
- Food and Beverage
- Bilingual Spanish
- P&C
Mike Serna Summary
- Mike Serna, based in San Antonio, TX, US, is currently a Director of Operations at Rosie Garcia - State Farm Insurance Agent. Mike Serna brings experience from previous roles at Rackspace, Alamo Drafthouse Cinema, YETI and State Farm. Mike Serna holds a 2003 - 2009 Bachelor's in Business Administration @ The University of Texas at San Antonio. With a robust skill set that includes Bilingual-Spanish, A+ Certified Computer Technician, Great Communication, Restaurants, Inventory Management and more. Mike Serna has 1 emails and 3 mobile phone numbers on RocketReach.
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