Client Success Partner @ ClearanceJobs (September 2019 - July 2022)
Illustrator and Graphic Designer @ Freelance (August 2016 - August 2019)
Custom Framing Department Manager @ Michael’s Arts and Crafts (September 2009 - August 2019)
Print Lab Attendant @ Northern Illinois University (August 2013 - April 2015)
Mike Schoo Education
Northern Illinois University
Illustration
2009-2015
Mike Schoo Skills
Adobe Illustrator
Adobe Photoshop
Analytical Skills
Attention to Detail
Business Relationship Management
Business Reviews
ChurnZero
Client Onboarding
Communication
Computer Repair
Creative Problem Solving
Cross-functional Team Leadership
Customer Engagement
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Helping Clients Succeed
Illustration
Interpersonal Skills
Long-term Customer Relationships
Microsoft Excel
Multitasking
Onboarding
Organization Skills
PC & Mac platforms
Problem Solving
Product Adoption
Product Branding
Product Training
Recruiting
Renewal Retention
Retention Strategies
Sales
Sales Effectiveness
Salesforce
Software Implementation
Software as a Service (SaaS)
Supervisory Skills
Task Management
Team Facilitation
Training Course Development
Upselling
Voice of the Customer
Working With Clients
Mike Schoo Summary
Mike Schoo, based in Urbandale, IA, US, is currently a Department Supervisor at The Home Depot. Mike Schoo brings experience from previous roles at ClearanceJobs, Freelance and Michael’s Arts and Crafts. Mike Schoo holds a 2009 - 2015 Illustration @ Northern Illinois University. With a robust skill set that includes Adobe Illustrator, Adobe Photoshop, Analytical Skills, Attention to Detail, Business Relationship Management and more.
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