Customer Success Specialist @ (January 2023 - January 2025)
Success Programs Manager @ (May 2021 - March 2023)
Senior Technical Consultant @ (January 2015 - January 2021)
Technical Support Engineer II @ (August 2013 - July 2015)
Technical Support Analyst @ McKesson Provider Technologies (January 2013 - January 2015)
Systems Consultant @ Club Solutions (June 2012 - September 2012)
Project Manager @ Vivid Marketing (August 2010 - December 2010)
Mike Pace Education
Kennesaw State University 2026-2027
Florida Institute of Technology
Bachelor of Science (B.S.) (Computer Information Science)
2010-2013
Mike Pace Skills
Active Directory
Application Support
Artificial Intelligence (AI)
Cisco Security
Computer Information Systems
Computer Science
Consulting
Critical Thinking
Customer Engineering
Customer Experience
Customer Experience Management
Customer Experience Transformation
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Cybersecurity
Databases
Dell PowerEdge Servers
Enterprise Software
Financial Modeling
Go-to-Market Strategy
Hardware Deployments
Interpersonal Skills
Large Language Models (LLM)
Linux
Microsoft Office
Microsoft SQL Server
Multi-tenant SaaS
Network Secure Analytics
Product Analytics
Project Management
Python (Programming Language)
SQL
Secure Cloud Analytics
Secure Networks
Security
Security Information and Event Management (SIEM)
Software Troubleshooting
Solution Deployment & Integration
Stakeholder Management
Systems Engineering
TCP/IP protocols
Team Building
Technology Adoption
Troubleshooting
Unit Economics
VMware
Windows Server
XDR
Mike Pace Summary
Mike Pace, based in Woodstock, GA, US, is currently a Customer Success Specialist - Security and XDR at Cisco. Mike Pace brings experience from previous roles at Cisco and McKesson Health IT. Mike Pace holds a 2026 - 2027 Kennesaw State University. With a robust skill set that includes Active Directory, Application Support, Artificial Intelligence (AI), Cisco Security, Computer Information Systems and more. Mike Pace has 4 emails and 8 mobile phone numbers on RocketReach.
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