Director of Reconditioning Operations @ HGreg Automotive (March 2019 - March 2020)
Owner Operator (Family Business) - Heavy Equipment Operator and Mechanic and Supervisor @ Otte Bulldozing, Excavating and Drainage Contracting Inc. (March 2017 - March 2019)
Regional Vice President of Service Operations (Special Assignment - Staffing and Recruiting) @ (February 2015 - February 2017)
Regional Vice President - Southwest Region @ (June 2013 - February 2015)
Regional Vice President - Mid Atlantic @ (February 2011 - June 2013)
Regional and Assistant Vice President Service Operations @ (February 2007 - June 2011)
Special Projects Manager @ (March 2005 - February 2007)
Operations Manager - Kansas City @ (February 2003 - March 2005)
Operations Manager - CarMax Auto Mall @ (June 1999 - February 2003)
Operations Manager - Dulles @ (July 1998 - May 1999)
Service Consultant and Manager in Training @ (June 1997 - June 1998)
Mike Otte Education
Southeastern Community College
(Welding)
1987-1989
Fort Madison High School 1982-1986
Mike Otte Skills
Account Management
Associate Development
Big Box
Budgets
Business Process Improvement
Change Management, leadership, vehicle reconditioning, dealership service operations, customer service, cross functional project management, Lean principals and Six Sigma, TPS, problem solving, continuous improvement, standardizing and implementing processes, developing quality management systems, training, EH&S compliance, recruiting, hiring, growth strategizing, performance management, coaching, mentoring, Microsoft Office and much more.
Coaching
Customer Retention
Customer Satisfaction
Customer Service
Driving Results
Employee Relations
Employee Training
Event Planning
Forecasting
Hiring
Inventory Control
Inventory Management
Leadership
Leadership Development
Loss Prevention
Management
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Word
Operations Management
P
Performance Management
PowerPoint
Process Improvement
Profit
Project Management
Recruiting
Retail
Retail Sales
Sales
Sales Management
Store Management
Store Operations
Strategic Planning
Team Building
Team Leadership
Teamwork
Time Management
Training
Visual Merchandising
klkll
Standardizing and Implementing Process
Vehicle Reconditioning
Lean Principals and Six Sigma
Mentoring
EH&S Compliance
Cross Functional Project Management
Growth Strategizing
Change Management
TPS
Dealership Service Operations
Developing Quality Management Systems
Problem Solving
Continuous Improvement
Standardizing and Implementing Processes
Mike Otte Summary
Mike Otte, based in Texas, United States, is currently a Vice President Operations at EchoPark Automotive. Mike Otte brings experience from previous roles at Manheim, HGreg Automotive , Otte Bulldozing, Excavating and Drainage Contracting Inc. and CarMax. Mike Otte holds a 1987 - 1989 Southeastern Community College. With a robust skill set that includes Account Management, Associate Development, Big Box, Budgets, Business Process Improvement and more. Mike Otte has 4 emails and 3 mobile phone numbers on RocketReach.
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