Mike O'Malley Email & Phone Number
Senior Director Pharmacy Customer Service @ Optum Rx
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Mike O'Malley Location
- Charlotte, NC, US
Mike O'Malley Work
- Senior Director Pharmacy Customer Service @ (April 2023 - Present)
- VP, BEHAVIORAL HEALTH SERVICES OPERATIONS ⇒ Strategic Planning ⇒ Global Healthcare Operations @ (May 2018 - Present)
- VP, CUSTOMER CARE ADMINISTRATIVE CALL CENTER ⇒ Operational Strategy ⇒ Cross-Functional Leadership @ (January 2016 - May 2018)
- GENERAL MANAGER, SHARED SERVICES PRODUCT SUPPORT ORGANIZATION ⇒ Continuous Process Improvement @ (April 2012 - December 2015)
- VP, BENEFITS DELIVERY GROUP ⇒ Team Leadership and Development ⇒ Best-Practice Development @ (October 2009 - April 2012)
- FOUNDATIONAL OPERATIONS and SERVICE LEADER ⇒ Cost Control ⇒ Operational Leadership @ (October 2006 - September 2009)
- BENEFITS DELIVERY MANAGER ⇒ Exceptional Customer Service ⇒ Regulatory Compliance @ (January 2001 - September 2006)
Mike O'Malley Education
- Indiana University Bloomington
Bachelor of Science - BS (Business - Computer Information Systems)
1988-1992
Mike O'Malley Skills
- Cross-functional Team Leadership
- Scalable Operations
- Regulatory Compliance
- Coaching & Mentoring
- Negotiation
- Revenue & Profit Growth
- Strategic Partnerships
- Team Building
- Executive Management
- Continuous Improvement
- Global Sourcing
- Quality Management
- Risk Analysis & Mitigation
- Budget Development & Control
- Case Installation
- Backoffice Processing
- Customer Service
- Team Training
- Best Practices
- Cost Control
- Project Management
- Strategic & Tactical Planning
- P&L Management
- International Business
- Operations Leadership
- Account Management
- Change Leadership
- Results Focused
- Operations Management
- Offshoring
- Outsourcing
- Management
- Change Management
- BPO
- Vendor Management
- Performance Management
- Shared Services
- Process Improvement
- Leadership
- Service Delivery
- Integration
- Operational Excellence
- Business Process Improvement
- Call Centers
- Strategy
- Employee Benefits
- Business Analysis
- Program Management
- SDLC
- Business Process
- Result Oriented
- Sales
- Marketing
- Microsoft Excel
- Cards
- Units
- Payments
- Insurance
- Location
- Cost
- Evolution
- Performance Metrics
- Davidson
- Finance
- Savings
- New Service
- Revenue
- Human Capital
- Profitable Growth
- Science
- Computer Information Systems
- CRM
- Business Modeling
- Charlotte
- Loan Servicing
- Accounting
- Aluminum
- Valuation
- Centralization
- Contract Renewals
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Services
- Sold
- Fortune 100
- XML
- Policy
- Surveying
- Solution
- Reporting
- Commercial Real Estate
- Partnerships
- Indiana
- P&l
- Document Processing
- Perspective
- Yahoo
- Accountability
- Client Services
- Strategic Planning
- Client Delivery
- Decision Support
- Operations
- Lives
- Contractual Agreements
- Engagement
- Service Levels
- Billings
- Benefits Administration
- Compensation
- Global Telecommunications
- Pricing
- Renewal
- Google Groups
- Defined Contribution
- Portfolio
- Intimate
- High Quality
- History
- Forms
- Sourcing
- Investments
- Concerts
- Margin Improvement
- Welfare
- Budgets
- Financial Transactions
- Trading
- Delivery
- Mergers and Acquisitions
- Eligibility
- Transform
Mike O'Malley Summary
- Mike O'Malley, based in Charlotte, NC, US, is currently a Senior Director Pharmacy Customer Service at Optum Rx. Mike O'Malley brings experience from previous roles at UnitedHealth Group and Aon Hewitt. Mike O'Malley holds a 1988 - 1992 Bachelor of Science - BS in Business - Computer Information Systems @ Indiana University Bloomington. With a robust skill set that includes Cross-functional Team Leadership, Scalable Operations, Regulatory Compliance, Coaching & Mentoring, Negotiation and more. Mike O'Malley has 1 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Mike O'Malley?
Find contact details for 700 million professionals.
Others Named Mike O'Malley
Mike O'Malley
CEO and Partner
Clarksville, TN, US
Mike O'Malley
Senior Vice President, Group Account Director
Santa Monica, CA, US
Mike O'Malley
Vice President Operations
Boston, MA, US
Mike O'Malley
Executive Vice President and Chief Client Officer
Little Rock, AR, US
Top Optum Rx Employees
Mike O'Malley
Senior Director Pharmacy Customer Service
Charlotte, NC, US
Mercedes Cassata
Director Government Programs Operations
Westmont, IL, US
John Vent
Director of Technical Product
Schaumburg, IL, US
Diane Dilley
Director of Strategy
Saint Johns, FL, US
Melissa Nisiewicz
VP Strategy and Business Planning
San Antonio, TX, US
Katie H.
Director, Advanced Clinical Analytics
Faribault, MN, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co