2018 -2021 Call Centre Operations Executive:Financial Services, Sales, Roadside Assistance and Customer Service @ Call Center Operations Executive:Financial Services, Sales, Roadside Assistance
2016 -2018 Senior Vice President @
2012 -2016 Chief Operating Officer @ Alliance iCommunications Inc.
2011 -2012 Vice President Client Operations @ Alliance iCommunications Inc.
1997 -2010 Senior Manager @
2006 -2007 Manager - Capacity Planning, Forecasting and Scheduling @
2005 -2006 Manager Operations - Business Analysis and Implementation @
1990 -2005 Various Management and Leadership Roles @
Mike Nolet Education
Fanshawe College
(Business, Management, Marketing, and Related Support Services)
Montcalm Highschool
Mike Nolet Skills
Contact Centers
Call Center
Management
Workforce Management
Program Management
Outsourcing
Leadership
Business Analysis
Coaching
Customer Experience
Analysis
BPO
Banking
Business Planning
Call Centers
Credit
Forecasting
Operations Management
Performance Management
Relationship Management
Sales
Team Management
Vendor Management
CRM
Process Improvement
Strategic Planning
Customer Service
Team Leadership
Mike Nolet Summary
Mike Nolet, based in London, ON, CA, is currently a Chief Revenue Officer at PAteam. Mike Nolet brings experience from previous roles at PAteam and i3vision. Mike Nolet holds a Fanshawe College. With a robust skill set that includes Contact Centers, Call Center, Management, Workforce Management, Program Management and more. Mike Nolet has 2 emails and 1 mobile phone numbers on RocketReach.
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