Mike Nahass Email & Phone Number
Vice President, Contact Center @ Shield HealthCare - Medical Supplies for Care at Home Since 1957
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Mike Nahass Location
- Glendale, CA, US
Mike Nahass Work
- Vice President, Contact Center @ (November 2023 - Present)
- Vice President, Service Operations @ (August 2023 - October 2023)
- Director - Customer Service Outreach @ (April 2022 - March 2023)
- Site Director - Virtual Customer Contact Centers @ (November 2019 - March 2022)
- Site Director - Ogden, Utah Customer Contact Center @ (November 2018 - October 2019)
- Regional Manager - Southern California @ (August 2015 - October 2018)
- Airport Area Manager @ (August 2014 - July 2015)
- Area Manager @ (March 2012 - July 2014)
- Branch Manager @ (December 2007 - February 2012)
- Assistant Manager @ (December 2006 - November 2007)
- Management Trainee @ (March 2006 - November 2006)
Mike Nahass Education
- William Paterson University of New Jersey
Bachelor of Arts (B.A.) (Communication, Journalism, and Related Programs)
2002-2005
Mike Nahass Skills
- Account Management
- Analytical Skills
- Budgeting
- Business Development
- Business Planning
- Business Strategy
- Change Management
- Coaching
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Emotional Intelligence
- Finance
- Financial Analysis
- Forecasting
- Leadership
- Leadership Development
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Multi-Unit Management
- New Business Development
- Onboarding
- Operational Strategy
- Operations Management
- P&L Analysis
- P&L Management
- Partner Relationship Management
- Performance Management
- Process Improvement
- Project Management
- Public Speaking
- Relationship Building
- Sales
- Sales Management
- Strategic Planning
- Strategy
- Talent Management
- Team Building
- Team Leadership
- Time Management
- Training
- Profit
- Sales Process
- Sales Operations
- B2B
- Automotive
- Inventory Management
- PowerPoint
- Marketing Strategy
- Microsoft Word
- Budgets
- Outlook
- Employee Training
- Fleet Management
- Sales Presentations
- Interviews
- Direct Sales
- Human Resources
- Retail
- Social Networking
- Teamwork
- Vehicles
- Social Media
Mike Nahass Summary
- Mike Nahass, based in Glendale, CA, US, is currently a Vice President, Contact Center at Shield HealthCare - Medical Supplies for Care at Home Since 1957. Mike Nahass brings experience from previous roles at VORO MOTORS and Wayfair. Mike Nahass holds a 2002 - 2005 Bachelor of Arts (B.A.) in Communication, Journalism, and Related Programs @ William Paterson University of New Jersey. With a robust skill set that includes Account Management, Analytical Skills, Budgeting, Business Development, Business Planning and more. Mike Nahass has 2 emails and 3 mobile phone numbers on RocketReach.
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