Mike Marken Email & Phone Number
Head of Customer Engineering @ ThousandEyes (part of Cisco)
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Mike Marken Location
- California, United States
Mike Marken Work
- 2022 -now Head of Customer Engineering @
- 2021 -2022 Head of Global Support @
- 2020 -2023 Co-Founder and Board Member @
- 2019 -2020 Head of Customer Success @
- 2018 -2019 Senior Director Global Customer Success Stategy and Operations - Renewals Organization @
- 2015 -2019 Senior Director, Global Customer Success Operations and Strategy @
- 2014 -2015 Vice President of Sales Operations @
- 2008 -2014 Vice President of Global Operations @
- 2005 -2008 Vice President Customer Engineering @
- 2004 -2005 Director of Global support @
- 1999 -2004 SR Director of Global support and QA @
- 1994 -1999 SR Manager Global Escalations @ Nortel Networks
Mike Marken Education
- University of California, Berkeley
Social Scientist (Mass Communications)
1989-1993 - St Francis High School 1985-1989
Mike Marken Skills
- Leadership
- Customer Engagement
- Adoption
- Product Management
- Telecommunications
- Cloud Computing
- Start-ups
- Mobile Devices
- Strategy
- Network Security
- Program Management
- Strategic Planning
- Data Center
- Sales Operations
- Professional Services
- CRM
- Solution Selling
- Business Development
- TCP/IP
- Go-to-market Strategy
- Product Development
- Customer Relations
- Ethernet
- Supply Chain Management
- Planning
- Onboarding
- Customer Retention
- Project Management
- Customer Experience
- Recruiting
- Customer Acquisition
- Customer Relationship Management (CRM)
- SaaS
- Enterprise Software
- Salesforce.com
- Management
- Strategic Partnerships
- Team Management
- Team Leadership
- Team Building
- Cross-functional Team Leadership
- Mentoring
- Community Engagement
- Customer Service
- Customer Support
- Executive Management
- Communication
- Attrition Reduction
- Networking
- IP Networking
- IP
- Wireless
- Partner Management
- Sales
- VoIP
- Cross Functional Team Leadership
- Go to Market Strategy
- Data Analysis
- Start Ups
Mike Marken Summary
- Mike Marken, based in California, United States, is currently a Head of Customer Engineering at ThousandEyes (part of Cisco). Mike Marken brings experience from previous roles at ThousandEyes (part of Cisco), Sellstack, Direct Commerce and Salesforce. Mike Marken holds a 1989 - 1993 Social Scientist in Mass Communications @ University of California, Berkeley. With a robust skill set that includes Leadership, Customer Engagement, Adoption, Product Management, Telecommunications and more. Mike Marken has 1 emails and 1 mobile phone numbers on RocketReach.
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