Mike Lytle Email & Phone Number
Chief Executive Officer - USA, Philippines, Canada @ TP
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Mike Lytle Location
- Florida, United States
Mike Lytle Work
- Chief Executive Officer - USA, Philippines, Canada @ (September 1998 - Present)
- Chief Operating Officer - Philippines @ (April 2019 - January 2021)
- Chief Customer Officer - Asia Pacific @ (June 2017 - March 2019)
- Executive Vice President of Operations @ (January 2014 - July 2017)
- Vice President of Operations @ (August 2010 - January 2014)
- Director Of Operations @ (April 2007 - February 2011)
- Call Center Manager @ (March 2003 - April 2007)
- Program Manager @ (September 2000 - March 2003)
- Call Center Manager @ (April 2000 - September 2000)
- Agent, Sup, Assistant Manager @ (September 1998 - March 2000)
Mike Lytle Education
- Utah Valley University 2003-2008
Mike Lytle Skills
- Customer Relations
- Performance Management
- Call Center
- Operations Management
- Problem Solving
- Workforce Management
- Quality Assurance
- Training & Development
- Customer Service
- Recruiting
- Training
- CRM
- Leadership
- Employee Training
- Customer Satisfaction
- Process Improvement
- BPO
- Outsourcing
- Team Management
- Vendor Management
- Customer Experience
- Contact Centers
- Call Centers
- Account Management
- Management
- Team Leadership
- Service Delivery
- Sales
- Team Building
- Coaching
- Cross-functional Team Leadership
- Inbound Marketing
- Business Process Improvement
- Contact Center Management
- Telemarketing
- Contact Center Operations
- Offshoring
- Leadership Development
- Avaya
- IEX
- Customer Retention
- Outsourcing Management
- Sla
- COPC
- Capacity Planning
- ACD
- Transition Management
- IVR
- Net Promoter Score
- Call Center Administration
Mike Lytle Summary
- Mike Lytle, based in Florida, United States, is currently a Chief Executive Officer - USA, Philippines, Canada at Teleperformance. Mike Lytle brings experience from previous roles at Teleperformance. Mike Lytle holds a 2003 - 2008 Utah Valley University. With a robust skill set that includes Customer Relations, Performance Management, Call Center, Operations Management, Problem Solving and more. Mike Lytle has 2 emails and 2 mobile phone numbers on RocketReach.
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