Mike Little Email & Phone Number
Senior Client Success Manager @ Encore Technologies
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Mike Little Location
- Covington, KY, US
Mike Little Work
- Senior Client Success Manager @ (August 2026 - Present)
- Global Senior Enterprise Customer Success Manager @ (April 2025 - July 2026)
- Senior Global Customer Success Manager @ (January 2022 - January 2025)
- Senior Customer Success Manager @ (January 2021 - January 2022)
- Senior Customer Success Manager @ (January 2013 - October 2021)
- Customer Service Support Manager @ (January 2011 - January 2013)
- Investment Conultant @ (January 2007 - January 2010)
Mike Little Education
- Kent State University
Bachelor of Arts (History)
2001-2006
Mike Little Skills
- Account Management
- Salesforce.com
- Customer Service
- Customer Satisfaction
- Team Building
- Leadership
- Business Development
- Negotiation
- CRM
- New Business Development
- Strategic Planning
- Contract Negotiation
- Social Media Marketing
- Selling
- Solution Selling
- Sales
- Investments
- Customer Relationship Management (CRM)
- Marketing
- Design Thinking
- 100% Financing
- Annual Reviews
- Building Business Relationships
- Business Analysis Planning & Monitoring
- Business Growth
- Business-to-Business (B2B)
- Call Center Development
- Career Path Planning
- Client Prospecting
- Coaching
- Coaching & Mentoring
- Contact Centers
- Customer Analysis
- Customer Development
- Customer Escalation Management
- Customer Experience Management
- Customer Insight
- Customer Success
- Dashboards
- Establishing New Accounts
- Gainsight
- Human Resources (HR)
- Job Planning
- Job Scheduling
- Logistics Management
- Manage client expectations
- Managing Accounts (Accounting)
- Mentoring New Hires
- Operations Management
- Pre-press Experience
- Private Equity
- Profit Maximization
- Public Speaking
- ROI Strategies
- Salesforce Service Cloud
- Scaled Agile Framework
- Solution-oriented
- Standard Operating Procedure (SOP)
- Strategic Technology Planning
- Supply Chain Management
- Supply Chain Visibility
- Technical Liaison
- Technical Specs
- User Training
- Warehouse Operations
- Customer Relationship Management Crm
- Real Estate
- Customer Relationship Management
Mike Little Summary
- Mike Little, based in Covington, KY, US, is currently a Senior Client Success Manager at Encore Technologies. Mike Little brings experience from previous roles at FourKites, Inc., Nuvolo, Notarize and dotloop. Mike Little holds a 2001 - 2006 Bachelor of Arts in History @ Kent State University. With a robust skill set that includes Account Management, Salesforce.com, Customer Service, Customer Satisfaction, Team Building and more. Mike Little has 1 emails and 2 mobile phone numbers on RocketReach.
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