Member of the Board of Advisors @ (April 2026 - Present)
Instructor @ (March 2024 - Present)
Member Of The Board Of Advisors @ (November 2020 - Present)
VP of Customer Success @ (August 2023 - September 2024)
VP Customer Success @ Toast, Inc. (December 2019 - August 2023)
Director Customer Success @ Toast, Inc. (September 2018 - December 2019)
Vice President Customer Success and Customer Support @ (March 2017 - September 2018)
Co-Instructor @ (January 2015 - May 2017)
Head of Professional Services @ HubSpot (January 2015 - March 2017)
Senior Marketing Consultant and Team Lead, Enterprise Division @ HubSpot (July 2013 - January 2015)
Inbound Marketing Consultant @ HubSpot (June 2012 - July 2013)
Senior Account Manager @ (April 2011 - June 2012)
Account Manager @ (March 2009 - April 2011)
Media planner @ (January 2007 - March 2009)
Digital Marketing - Blue Note Records @ EMI Music (January 2005 - January 2007)
Mike Lemire Education
Berklee College of Music
Bachelor's degree (Music Business)
Harvard Extension School
Managerial Accounting
Harvard University
The Consultant's Toolkit
Mike Lemire Skills
Artificial Intelligence (AI)
Support Management
Customer Service Management
Customer Satisfaction
Customer Support
Customer Success
Software as a Service (SaaS)
Product Adoption
Cross-Selling
Customer Retention
Communication
Online Marketing
Digital Marketing
Web Analytics
Sales Support
Analysis
Singing
Digital Media
Social Media
Social Media Marketing
Consulting
SEO
Inbound Marketing
Inbound Lead Generation
Google Adwords
HubSpot
Advertising Sales
Media Buying
Media Planning
Podcasting
Training
Training Delivery
SEM
Digital Strategy
Lead Generation
Email Marketing
Display Advertising
Google Analytics
Ad Serving
DoubleClick
PPC
Sales Operations
Team Management
Data Management
Inside Sales
Data Analysis
Mobile Marketing
Online Advertising
Salesforce.com
Customer Onboarding
Executive Coaching
Fractional Ownership
Project Management
Services
Strategic Planning
Business Analysis
Sales
Advertising
Mike Lemire Summary
Mike Lemire, based in Boston, MA, US, is currently a Founder and Lead Coach at Harmonic Leadership. Mike Lemire brings experience from previous roles at Stoc, FirstTouch, Pavilion and Cuely. Mike Lemire holds a Bachelor's degree in Music Business @ Berklee College of Music. With a robust skill set that includes Artificial Intelligence (AI), Support Management, Customer Service Management, Customer Satisfaction, Customer Support and more. Mike Lemire has 6 emails and 2 mobile phone numbers on RocketReach.
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