Vice President of Customer Experience @ BFC Software
5 free lookup(s).
Mike Lamark Location
Chicago, IL, US
Mike Lamark Work
2025 -now Vice President of Customer Experience @
2023 -2024 Sabbatical @ Sabbatical
2022 -2023 VP of Customer Success and Experience @
2021 -2022 Director, Service Operations (Customer Success and Support)- Hired to transition into VP of Customer @
2019 -2020 Senior Director, CPQ Global Product Support @
2015 -2019 Director, Global Product Support @
2014 -2015 Sr. Manager, Customer Support @
2012 -2014 Customer Support Practice Manager @ BigMachines (acquired by Oracle)
2010 -2012 Education Program Manager @ Embanet-Compass Knowledge Group
2010 -2010 Production Manager- Online Scheduling @
2007 -2009 Center Director @
2006 -2007 Advantage Program Director @
Mike Lamark Education
DePaul University 2003-2005
Mike Lamark Skills
Business Process Improvement
Operational Excellence
ClientSuccess
Agile Methodologies
Cross-functional Collaborations
Business Relationship Management
Scientific Research
Customer Advocacy
Project Resourcing
Enterprise Relationship Management
Customer Engagement
Client Requirements
Data Analysis
Strategy
Executive Team Member
Executive Team
Executive Management
Organizational Effectiveness
Client Services
Cross-functional Team Leadership
Team Management
Client Relations
Business Planning
Analytical Skills
Team Building
Account Management
Problem Solving
Team Leadership
Strategic Planning
Operations Management
Communication
Leadership
Customer Retention
Change Management
Customer Experience Management
Customer Experience
Customer Support
Customer Satisfaction
Customer Loyalty
Customer Service
Business Administration
Cloud Computing
Enterprise Software
Integration
Management
Project Management
Customer Relationship Management (CRM)
Customer Service Management
Salesforce.com
Software as a Service (SaaS)
Customer Relationship Management Crm
Software as a Service Saas
Customer Relationship Management
Software as a Service
Mike Lamark Summary
Mike Lamark, based in Chicago, IL, US, is currently a Vice President of Customer Experience at BFC Software. Mike Lamark brings experience from previous roles at Sabbatical, Logiwa WMS, Verint and Oracle. Mike Lamark holds a 2003 - 2005 DePaul University. With a robust skill set that includes Business Process Improvement, Operational Excellence, ClientSuccess, Agile Methodologies, Cross-functional Collaborations and more. Mike Lamark has 2 emails and 4 mobile phone numbers on RocketReach.
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