Mike Lamark Email & Phone Number
Vice President of Customer Experience @ BFC Software
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Mike Lamark Location
- Chicago, IL, US
Mike Lamark Work
- Vice President of Customer Experience @ (June 2025 - Present)
- Sabbatical @ Sabbatical (April 2023 - May 2024)
- VP of Customer Success and Experience @ (February 2022 - March 2023)
- Director, Service Operations (Customer Success and Support)- Hired to transition into VP of Customer @ (January 2021 - February 2022)
- Senior Director, CPQ Global Product Support @ (June 2019 - November 2020)
- Director, Global Product Support @ (September 2015 - June 2019)
- Sr. Manager, Customer Support @ (January 2014 - September 2015)
- Customer Support Practice Manager @ BigMachines (acquired by Oracle) (November 2012 - January 2014)
- Education Program Manager @ Embanet-Compass Knowledge Group (September 2010 - July 2012)
- Production Manager- Online Scheduling @ (January 2010 - July 2010)
- Center Director @ (May 2007 - July 2009)
- Advantage Program Director @ (March 2006 - May 2007)
Mike Lamark Education
- DePaul University 2003-2005
Mike Lamark Skills
- Business Process Improvement
- Operational Excellence
- ClientSuccess
- Agile Methodologies
- Cross-functional Collaborations
- Business Relationship Management
- Scientific Research
- Customer Advocacy
- Project Resourcing
- Enterprise Relationship Management
- Customer Engagement
- Client Requirements
- Data Analysis
- Strategy
- Executive Team Member
- Executive Team
- Executive Management
- Organizational Effectiveness
- Client Services
- Cross-functional Team Leadership
- Team Management
- Client Relations
- Business Planning
- Analytical Skills
- Team Building
- Account Management
- Problem Solving
- Team Leadership
- Strategic Planning
- Operations Management
- Communication
- Leadership
- Customer Retention
- Change Management
- Customer Experience Management
- Customer Experience
- Customer Support
- Customer Satisfaction
- Customer Loyalty
- Customer Service
- Business Administration
- Cloud Computing
- Enterprise Software
- Integration
- Management
- Project Management
- Customer Relationship Management (CRM)
- Customer Service Management
- Salesforce.com
- Software as a Service (SaaS)
- Customer Relationship Management Crm
- Software as a Service Saas
- Customer Relationship Management
- Software as a Service
Mike Lamark Summary
- Mike Lamark, based in Chicago, IL, US, is currently a Vice President of Customer Experience at BFC Software. Mike Lamark brings experience from previous roles at Sabbatical, Logiwa WMS, Verint and Oracle. Mike Lamark holds a 2003 - 2005 DePaul University. With a robust skill set that includes Business Process Improvement, Operational Excellence, ClientSuccess, Agile Methodologies, Cross-functional Collaborations and more. Mike Lamark has 2 emails and 4 mobile phone numbers on RocketReach.
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