Mike Kendall Email & Phone Number
Vice President, Customer Experience Strategy @ Toyota Financial Services Corporation
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Mike Kendall Location
- Texas, United States
Mike Kendall Work
- 2026 -now Vice President, Customer Experience Strategy @
- 2017 -now Founder, Principal Consultant @
- 2017 -2026 Principal @ Moves The Needle
- 2015 -2017 Director, Customer Experience @
- 2014 -2015 Customer Experience Strategic Consultant @
- 2008 -2014 Head of Customer Experience, Innovation Catalyst @
- 1990 -2008 (Early Career) Vice President @ Previous Experience
- 2002 -2006 Vice President, Performance Excellence @
- 1990 -2002 Vice President, Global Process Leader @
Mike Kendall Education
- The University of Dallas
Graduate School of Management Certificate Program
- The University of Texas at Arlington
Bachelor of Business Administration (BBA) (Management)
Mike Kendall Skills
- BPO
- Projects
- Knowledge Management
- Brand Loyalty
- Strategic Planning
- Operational Excellence
- Kaizen
- Net Promoter Score
- Process Improvement
- Cross-functional Team Leadership
- Six Sigma
- Training
- Start-ups
- Change Management
- Performance Management
- Quality Assurance
- Customer Experience
- Leadership
- Process Engineering
- Performance Improvement
- Business Process Improvement
- Lean Manufacturing
- Analysis
- Business Strategy
- Strategy
- Program Management
- Customer Experience Consulting
- Customer Insight
- Lean Startup
- Process Excellence
- Cross Functional Team
- Start Ups
- Big Data
- Design Thinking
- Cross Functional Team Leadership
- Black Belt
- Business Process
- SaaS
- Design
- Lean Six Sigma
- Catalyst
Mike Kendall Summary
- Mike Kendall, based in Texas, United States, is currently a Vice President, Customer Experience Strategy at Toyota Financial Services Corporation. Mike Kendall brings experience from previous roles at The Customer Lab, Moves The Needle, Capital One and Humana. Mike Kendall holds a Graduate School of Management Certificate Program @ The University of Dallas. With a robust skill set that includes BPO, Projects, Knowledge Management, Brand Loyalty, Strategic Planning and more. Mike Kendall has 1 emails and 3 mobile phone numbers on RocketReach.
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