Mike Jackson's Location
Phoenix, Arizona, United States
Mike Jackson's Work
- Director of Contact Center Transformation @ American Express
- Sr Director Customer Experience @ BPA Quality (North America)
- Assoc. Director @ Carvana
- Sr Product Manager - Interactive Development @ American Express
- Senior Manager National Business Support @ WM Universal Solutions India
- Director @ USAA
- Human Resources Business Partner @ USAA
- Manager @ USAA
Mike Jackson's Education
- Arizona State University, W. P. Carey School of Business
MBA (Business Administration and Management, General)
2003 - 2005 - Arizona State University
BS (Finance)
1998 - 2001
Mike Jackson's Skills
- Six Sigma
- Process Improvement
- Insurance
- Risk Management
- Customer Service
- Credit
- Banking
- Strategic Financial Planning
- Financial Analysis
- Team Leadership
Mike Jackson's Summary
Mike Jackson, based in Phoenix, Arizona, United States, is currently a Director of Contact Center Transformation at American Express, bringing experience from previous roles at BPA Quality (North America), Carvana, American Express and Waste Management. Mike Jackson holds a 2003 - 2005 MBA in Business Administration and Management, General @ Arizona State University, W. P. Carey School of Business. With a robust skill set that includes Six Sigma, Process Improvement, Insurance, Risk Management, Customer Service and more, Mike Jackson contributes valuable insights to the industry. Mike Jackson has 4 emails and 1 mobile phone number on RocketReach.
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