Manager, Digital Support @ (February 2024 - December 2024)
Customer Service Manager @ (September 2022 - June 2023)
Customer Care Supervisor @ (December 2021 - September 2022)
Customer Service Lead @ (October 2018 - December 2021)
Customer Financial Services Specialist @ (September 2017 - October 2018)
Customer Service Representative @ (June 2015 - September 2017)
First Grade Educator @ Belleville Board of Education (September 2013 - June 2014)
Mike Holler Education
Montclair State University
Bachelor's degree (Family and Child Studies)
Montclair State University
Post Graduate Certification (Elementary Education and Teaching)
Mike Holler Skills
ADP E-Time
Business Continuity
Business Meetings
Business Process Improvement
Business-to-Business (B2B)
Coaching
Communication Training
Confidentiality
Contact Centers
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Representatives
Data Entry
Decision-Making
Design Documents
Easily Adaptable
Electronic Data Interchange (EDI)
Enterprise Support
External Relationships
Financial Operations
Handle Confidential Information
Internal Audits
KPI Reporting
Key Metrics
Key Performance Indicators
Keyboards
Leadership
Legal Requirements
Mentoring
Microsoft Excel
Microsoft PowerPoint
Monitoring Performance
Online Support
Organization Skills
Performance Appraisal
Performance Management
Performance Metrics
Planning & Scheduling
Problem Solving
Product Complaints
Product Promotion
Public Speaking
Sensitive Information
Teaching
Team Building
Team Leadership
Team Motivation
Technical Support
Training Leadership
Training Manuals
Vendor Relations
Writing
Written Communication
Mike Holler Summary
Mike Holler, based in New York, NY, US, is currently a Strategic Account Specialist at BD. Mike Holler brings experience from previous roles at Kollins Communications, Inc., GEORGE H. SWATEK, INC and Legrand AV. Mike Holler holds a Bachelor's degree in Family and Child Studies @ Montclair State University. With a robust skill set that includes ADP E-Time, Business Continuity, Business Meetings, Business Process Improvement, Business-to-Business (B2B) and more. Mike Holler has 4 emails and 2 mobile phone numbers on RocketReach.
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