Business Strategy Advisor @ (December 2020 - October 2021)
Technology Business Consultant @ (November 2017 - December 2020)
Business Analyst - SharePoint @ (September 2012 - October 2017)
Compliance Analyst @ (September 2012 - March 2014)
Associate - IT Production Support Client Service Manager @ (July 2011 - September 2012)
Account Manager @ (January 2010 - January 2011)
GIS Technician @ (October 2007 - October 2008)
Field Service Engineer @ Marco Ophthalmic Inc. (August 2006 - August 2007)
35E Radio and Communications Security Repairer @ (February 1998 - February 2006)
Electronics Technician @ Honeywell Technology Solutions Inc. (March 2002 - December 2005)
Mike Hale Education
University of North Florida
Bachelor of Science degree
2006-2009
Florida State College at Jacksonville
Associate of Arts
2001-2006
U.S. ARMY Signal Corp Training School
Technical Certification
1999-2000
Mike Hale Skills
Process Automation
Microsoft Power Automate
Microsoft 365
Account Management
Business Development
Management
Market Analysis
Program Management
Business Strategy
Project Management
Sales Management
Strategic Planning
Leadership
Process Improvement
Business Analysis
Training
Change Management
Operations Management
SharePoint
Project Planning
Product Management
Strategy
System Administration
Integration
Enterprise Software
IT Management
AI Builder
Artificial Intelligence (AI)
Microsoft Copilot
Microsoft Copilot Studio
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams
Six Sigma
Solution Selling
Team Building
Lean Manufacturing
Salesforce.com
Sales
Cold Calling
Forecasting
Troubleshooting
Customer Satisfaction
Telecommunications
Negotiation
Vendor Management
Team Leadership
Iso 9000
Risk Management
New Business Development
Cross Functional Team Leadership
Customer Service
Contract Negotiation
Budgets
Marketing Strategy
Security
Recruiting
CRM
Analysis
Selling
Mike Hale Summary
Mike Hale, based in Jacksonville, FL, US, is currently a Customer Success Account Manager at Microsoft. Mike Hale brings experience from previous roles at Black Knight and JEA. Mike Hale holds a 2006 - 2009 Bachelor of Science degree @ University of North Florida. With a robust skill set that includes Process Automation, Microsoft Power Automate, Microsoft 365, Account Management, Business Development and more. Mike Hale has 3 emails and 2 mobile phone numbers on RocketReach.
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