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Mike Goss Location
Barcelona, CT, ES
Mike Goss Work
VP Customer Success @ (December 2025 - Present)
Head of Customer Success @ (August 2023 - December 2025)
Co-Founder @ (March 2018 - Present)
VP Customer Success @ (February 2022 - July 2023)
Head of Customer Success @ (July 2021 - February 2022)
Head of Patient Care (Customer Experience) @ (August 2020 - July 2021)
Head Of Operations and CX @ (January 2019 - August 2020)
Head of Operations @ (June 2017 - January 2019)
Operations Manager @ (October 2016 - June 2017)
Flight Operations Executive @ (January 2016 - September 2016)
Hotel and Resort General Manager @ (November 2014 - January 2016)
Logistics Manager @ (November 2013 - November 2014)
Waterfront Administrator @ (May 2013 - November 2013)
Head Winter Host @ (November 2012 - May 2013)
Financial Manager @ (June 2011 - November 2012)
Mike Goss Education
The Open University
Professional Certificate (Accounting)
2011-2012
University of Nottingham
BA (Hons) (Politics)
2008-2011
Aylesbury Grammar School 2001-2008
Mike Goss Skills
After Sales
Budgets
CX
Communication
Customer Experience
Customer Experience Management
Customer Service
Customer Service Management
Customer Support
DTC
Data Analysis
E-commerce
English
Finance
Financial Analysis
Fulfillment Management
Full UK Driving Licence
High-growth
Hiring
Hospitality
Hospitality Industry
Hospitality Management
Hotels
Innovation
Leadership
Management
Management Accounting
Microsoft Excel
Microsoft Office
Negotiation
Net Promoter Score
Operational Excellence
Operations Management
Outlook
Partner Management
People Management
Problem Solving
Research
Sales
Salesforce Sales Cloud
Start-ups
Strategy
Team Leadership
Team Management
Teamwork
Time Management
Mike Goss Summary
Mike Goss, based in Barcelona, CT, ES, is currently a VP Customer Success at Figures. Mike Goss brings experience from previous roles at Figures, Customer Stories and Amenitiz. Mike Goss holds a 2011 - 2012 Professional Certificate in Accounting @ The Open University. With a robust skill set that includes After Sales, Budgets, CX, Communication, Customer Experience and more. Mike Goss has 1 emails and 1 mobile phone numbers on RocketReach.
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