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Mike Fraley Location
Bellevue, WA, US
Mike Fraley Work
Product Manager @ (March 2021 - Present)
Technical Product Manager @ (April 2014 - March 2021)
Technical Services Manager @ (January 2012 - April 2014)
Solutions Analyst @ (December 2007 - April 2012)
Level 2 Support Lead @ (September 2006 - December 2007)
Level 2 support @ (September 2003 - September 2006)
Customer Service Representitive @ (February 2003 - September 2003)
Mike Fraley Education
University of Washington
B.A. (Anthropology)
1994-1998
Mike Fraley Skills
VoIP
Software Documentation
Customer Service
Technical Support
Call Center
Unix
SIP
Knowledge Base
Customer Satisfaction
Troubleshooting
Vendor Management
Windows
Telecommunications
Management
Call Centers
Telephony
Training
Wireless
Networking
IP
Cloud Computing
Microsoft Word
Microsoft Excel
Integration
Analysis
Voice Over Ip Voip
Contact Centers
Internet Protocol Ip
Wireless Technologies
Session Initiation Protocol Sip
Internet Protocol
Session Initiation Protocol
Voice Over Ip
Mike Fraley Summary
Mike Fraley, based in Bellevue, WA, US, is currently a Product Manager at Intermedia Cloud Communications. Mike Fraley brings experience from previous roles at Intermedia and AccessLine Communications. Mike Fraley holds a 1994 - 1998 B.A. in Anthropology @ University of Washington. With a robust skill set that includes VoIP, Software Documentation, Customer Service, Technical Support, Call Center and more. Mike Fraley has 3 emails and 2 mobile phone numbers on RocketReach.
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