Mike Ferraro Email & Phone Number
Strategy and Operations Manager @ Geek Squad
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Mike Ferraro Location
- Charlotte, NC, US
Mike Ferraro Work
- Strategy and Operations Manager @ (August 2026 - Present)
- Manager of Customer Care Strategy and Innovation @ (September 2025 - August 2026)
- Contact Center Strategic Design Manager @ (February 2023 - September 2025)
- Quality Assurance and Experience Betterment Manager @ (November 2022 - February 2023)
- Operations and Social Media Manager - Best Buy Customer Care @ (July 2021 - November 2022)
- Program Manager - Omni-Channel Operations, Store Care @ (October 2020 - July 2021)
- Operational Design Manager – Geek Squad City and Repair Depots @ (November 2019 - October 2020)
- Strategy and Operational Design Manager - Geek Squad Client Care @ (October 2018 - November 2019)
- Talent Mobility - Field Services Manager | Deputy Field Marshal – Growth Services @ (April 2018 - October 2018)
- Territory Remote and In Home PC Manager | Commander of Geek Squad Online Support @ (April 2013 - April 2018)
- Geek Squad Online Support Manager | Deputy of Covert Operations @ (August 2012 - April 2013)
- Field Services Manager | Deputy Field Marshal @ (May 2007 - August 2012)
- Double Agent @ (April 2004 - May 2007)
- Service Technician Supervisor @ (September 2003 - April 2004)
Mike Ferraro Education
- Cranston Area Career and Technical Center
Student of the Year (Computer Technology/Computer Systems Technology)
1994-1997 - Harvard University
Activities and societies: • Feedback Essentials (Harvard Manage Mentor)
Mike Ferraro Skills
- IT Management
- Store Management
- Customer Experience
- Computer Repair
- Computer Hardware
- Windows 7
- Help Desk Support
- Inventory Management
- Computer Maintenance
- Customer Service
- Technical Support
- Retail Sales
- Troubleshooting
- Microsoft Office
- Consumer Electronics
- XP
- Team Leadership
- Leadership Development
- Leadership
- Technical Leadership
- Cross-functional Team Leadership
- Staff Development
- Team Building
- Customer Satisfaction
- Inventory Control
- Retail
- Sales
- Cross Functional Team Leadership
Mike Ferraro Summary
- Mike Ferraro, based in Charlotte, NC, US, is currently a Strategy and Operations Manager at Geek Squad. Mike Ferraro brings experience from previous roles at Geek Squad. Mike Ferraro holds a 1994 - 1997 Student of the Year in Computer Technology/Computer Systems Technology @ Cranston Area Career and Technical Center. With a robust skill set that includes IT Management, Store Management, Customer Experience, Computer Repair, Computer Hardware and more. Mike Ferraro has 3 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Mike Ferraro?
Find contact details for 700 million professionals.
Others Named Mike Ferraro
Mike Ferraro
president
Shoreham, NY, US
Top Geek Squad Employees
Robert Michaud
Field Services Regional Director
Florida, United States
Dewayne Beaty
Consulting Agent (Shift Lead)
Houston, TX, US
Mark Messina
Chief Operating Officer, the Americas
San Diego, California, United States
Joshua Navarro
Customer Service Agent
Austin, TX, US
Joshua P.
Consultant Agent
Los Angeles, CA, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co