Mike Emmerichs's Location
Berkeley, CA, US
Mike Emmerichs's Education
- San Francisco State University
Bachelors (Economics, Business)
1980 - 1985
Mike Emmerichs's Skills
- Call Center
- Contact Centers
- Process Improvement
- Operations Management
- Call Centers
- Workforce Management
- Customer Experience
- Cross Functional Team Leadership
- Call Center Development
- Customer Retention
Mike Emmerichs's Summary
Mike Emmerichs, based in Berkeley, CA, US, is currently a VP Customer Service at Pacific Steel Casting Company. Mike Emmerichs holds a 1980 - 1985 Bachelors in Economics, Business @ San Francisco State University. With a robust skill set that includes Call Center, Contact Centers, Process Improvement, Operations Management, Call Centers and more, Mike Emmerichs contributes valuable insights to the industry.
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