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Mike Drago Location
Waterloo, ON, CA
Mike Drago Work
2019 -now Manager, Senior Technical Specialist @
2017 -now Intermediate Technical Specialist, Executive Support Services @
2012 -now Associate Global IS Executive Support Analyst, Global Infrastructure Services @
2011 -2012 Executive IT Support Specialist @
2009 -2011 IT Desktop Support Specialist @
Mike Drago Education
Conestoga College
(Information Technology and Support Services)
2007-2009
Mike Drago Skills
Blackberry
Blackberry Enterprise Server
Technical Support
Microsoft Exchange
Troubleshooting
Wireless Networking
Blackberry OS
Active Directory
Windows 7
BMC Remedy
Windows XP Pro
Telecommunications
Hardware Support
DHCP
System Deployment
TCP/IP
Incident Management
Help Desk Support
Windows Server
DNS
IT Executive Management
Remedy Ticketing System
Communication
WebEx
OS X
RSA SecurID
Microsoft SQL Server
VMware
LANDesk
Lotus Notes
Windows XP
Outlook
Microsoft Outlook
Lotus Domino Administration
IT Service Delivery
ITIL Certified
QNX
SCCM
Blackberry applications
BlackBerry Mobile Fusion
Cisco VPN
Mac OS X
Peripherals
McAfee Antivirus
eCopy
Network Security
Project Management
Webcasting
Event Management
Audio Visual Support
Information Technology
Technology
Data Center
Process Improvement
Support
Executive Support
Infrastructure Services
Services
Skype for Business
Certified
Office 365
Service Innovation
Ios And Mac
Mike Drago Summary
Mike Drago, based in Waterloo, ON, CA, is currently a Manager, Senior Technical Specialist at Manulife. Mike Drago brings experience from previous roles at Manulife and BlackBerry. Mike Drago holds a 2007 - 2009 Conestoga College. With a robust skill set that includes Blackberry, Blackberry Enterprise Server, Technical Support, Microsoft Exchange, Troubleshooting and more. Mike Drago has 1 emails and 1 mobile phone numbers on RocketReach.
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