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Mike Doan Location
Santa Ana, CA, US
Mike Doan Work
Trainer and QA Specialist @ (January 2014 - Present)
Project and Customer Care Manager @ (November 2011 - October 2013)
Assistant Store Manager @ (August 2006 - November 2010)
Store Manager @ (September 2002 - October 2006)
Mike Doan Education
Orange Coast Colege
Business
2002-2004
Bolsa Grande high School
Diploma (General Education)
1996-2000
Orange Coast College
Mike Doan Skills
Account Management
Accountability
Business Analysis
Business Strategy
CRM
Call Center
Call Centers
Coaching
Communication
Computer Networking
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Data Security
Decision-Making
Entrepreneurship
Exceeding Customer Expectations
High Performer
Leadership
Management
Mentoring
Microsoft Excel
Microsoft Office
Mobile Devices
Network Administration
Networking
Nonprofit Management
Payment Card Industry Data Security Standard (PCI DSS)
Performance Management
Personal Branding
Personal Development
Presentation Skills
Project Management
Public Speaking
Sales
Servers
Small Business Management
Storytelling
Talent Management
Team Building
Team Leadership
Team Mentoring
Teamwork
Technical Support
Telecommunications
Telephony
Training
Troubleshooting
VoIP
Decision Making
Mike Doan Summary
Mike Doan, based in Santa Ana, CA, US, is currently a Trainer and QA Specialist at AACN. Mike Doan brings experience from previous roles at smplsolutions, T-Mobile and Solectron. Mike Doan holds a 2002 - 2004 Business @ Orange Coast Colege. With a robust skill set that includes Account Management, Accountability, Business Analysis, Business Strategy, CRM and more. Mike Doan has 4 emails and 5 mobile phone numbers on RocketReach.
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