Mike Cook Email & Phone Number
Chief Executive Officer @ IDENTOS Inc.
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Mike Cook Location
- Toronto, ON, CA
Mike Cook Work
- Chief Executive Officer @ (January 2014 - Present)
- Chief Operating Officer @ Impressed Interactive (June 2013 - September 2014)
- Chief Operating Officer @ (December 2011 - January 2014)
- Director - Contact Centre Outsourced Operations @ (February 2011 - December 2011)
- Director Program Delivery - Customer Service @ (January 2010 - February 2011)
- Director Billing Operations @ (October 2008 - January 2010)
- Associate Director - IP and Broadband Network Operations @ (December 2004 - October 2008)
- Manager - Helpdesk @ (May 2003 - December 2004)
- Helpdesk Technician - Network Support @ (May 2000 - May 2003)
Mike Cook Education
- Queen's University
Executive MBA (Masters Business)
2006-2007 - University of Ottawa
Engineering (Computer )
1999-2003
Mike Cook Skills
- Business Analysis
- CRM
- Call Center
- Call Center Operations
- Call Centers
- Consumer Technology
- Cross-functional Team Leadership
- Data Center
- Enterprise Software
- Hosted Solutions
- IP Network Management
- Leadership
- Leadership Development
- Management
- Network Administration
- Network Management
- Operations Management
- Outsourcing
- Project Delivery
- Solutions Marketing
- Strategy
- TCP/IP
- Team Leadership
- Telecommunications
- Telecommunications Management
- Unified Communications
- Vendor Management
- Provisioning
- Strategic Planning
- Broadband Networks
- Project Management
- Cross Functional Team Leadership
- PowerPoint
- Personal Injury
- Networking
- Public Speaking
- Assurance
- Bankruptcy
- TDM
- Training
- Program Management
- Marketing
- Customer Service
- Microsoft Excel
- Microsoft Office
Mike Cook Summary
- Mike Cook, based in Toronto, ON, CA, is currently a Chief Executive Officer at IDENTOS Inc.. Mike Cook brings experience from previous roles at Impressed Interactive, Spoke Technologies and Bell Canada. Mike Cook holds a 2006 - 2007 Executive MBA in Masters Business @ Queen's University. With a robust skill set that includes Business Analysis, CRM, Call Center, Call Center Operations, Call Centers and more. Mike Cook has 3 emails and 1 mobile phone numbers on RocketReach.
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