Mike Collins Email & Phone Number
Leader of Global IT Service Delivery Management @ dormakaba
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Mike Collins Location
- Sofia, BG
Mike Collins Work
- 2023 -now Leader of Global IT Service Delivery Management @
- 2021 -2023 Director of IT and Cloud Operations @
- 2017 -2020 Director of Engineering @
- 2016 -2017 Assistant Vice President Enterprise - Emea @
- 2015 -2016 Head of Global Service Center Bulgaria @
- 2012 -2015 Hp Site Director @
- 2010 -2012 Global Senior Service Level Manager @
- 2006 -2010 General Manager @
- 2002 -2006 General Manager @ Business Development Corporation
- 2000 -2002 Market Development Manager @
- 1999 -2000 Global Product Strategy Manager @
Mike Collins Education
- Aalto University
Master of Business Administration (International Business, Finance)
1998-1999 - Aalto University
Bachelors (Marketing, International Business)
1997-1998
Mike Collins Skills
- Teamwork
- Customer Satisfaction
- Cost-Benefit Analysis
- Infrastructure
- ITIL Service Operations
- ITIL Certified
- Technical Leadership
- Industry standards
- Global Cross-Functional Team Leadership
- Professional Services
- Problem Solving
- Presentations
- Negotiation
- Critical Thinking
- Communication
- Performance Management
- Key Performance Indicators
- Management
- Team Management
- Cloud Computing
- Telecommunications
- ITIL
- Service Delivery
- Leadership
- IT Service Management
- Customer Service
- Outsourcing
- Start-ups
- Business Strategy
- Product Management
- Change Management
- Strategy
- Start Ups
Mike Collins Summary
- Mike Collins, based in Sofia, BG, is currently a Leader of Global IT Service Delivery Management at dormakaba. Mike Collins brings experience from previous roles at Smule, Inc., Milestone Systems, Sutherland Global Services and GFK. Mike Collins holds a 1998 - 1999 Master of Business Administration in International Business, Finance @ Aalto University. With a robust skill set that includes Teamwork, Customer Satisfaction, Cost-Benefit Analysis, Infrastructure, ITIL Service Operations and more. Mike Collins has 2 emails and 6 mobile phone numbers on RocketReach.
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