Mike Child Email & Phone Number
Vice President, CX Strategy and Operations @ Collective Health
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Mike Child Location
- Kaysville, UT, US
Mike Child Work
- 2025 -now Vice President, CX Strategy and Operations @
- 2024 -2025 Sr. Director, CX Strategy and Operations @
- 2023 -2024 Director, CX Strategy and Operations @
- 2021 -2023 Sr. Manager - Strategic Initiatives @
- 2018 -2021 Director - Global Workforce Management @
- 2012 -2018 Sr. Manager - Workforce Management @
- 2011 -2012 Vice President - Contact Center Operations Manager @
- 2008 -2011 Manager - Workforce Management @
- 2006 -2008 Sr. Capacity Planning and Forecast Analyst @
- 2006 -2006 Forecast Analyst @
- 2001 -2006 Workforce Management Leader @
- 1999 -2001 WFM analyst @
Mike Child Education
- University of Utah
B.S. (Economics)
2000-2006 - Skyline High School
Mike Child Skills
- Analytics
- Call Center
- Workforce Management
- Customer Experience
- Financial Reporting
- Process Improvement
- Contact Centers
- Six Sigma
- Capacity Planning
- Forecasting
- Management
- Team Management
- Call Centers
- Leadership
- Strategy
- Operations
- Project Management
- Planning
- Customer Support
- Support
- Strategic Planning
- eBay
Mike Child Summary
- Mike Child, based in Kaysville, UT, US, is currently a Vice President, CX Strategy and Operations at Collective Health. Mike Child brings experience from previous roles at Collective Health and eBay. Mike Child holds a 2000 - 2006 B.S. in Economics @ University of Utah. With a robust skill set that includes Analytics, Call Center, Workforce Management, Customer Experience, Financial Reporting and more. Mike Child has 3 emails and 1 mobile phone numbers on RocketReach.
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