Mike Child Email & Phone Number
Vice President, CX Strategy and Operations @ Collective Health
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Mike Child Location
- Kaysville, UT, US
Mike Child Work
- Vice President, CX Strategy and Operations @ (July 2025 - Present)
- Sr. Director, CX Strategy and Operations @ (June 2024 - July 2025)
- Director, CX Strategy and Operations @ (July 2023 - June 2024)
- Sr. Manager - Strategic Initiatives @ (May 2021 - July 2023)
- Director - Global Workforce Management @ (December 2018 - May 2021)
- Sr. Manager - Workforce Management @ (December 2012 - December 2018)
- Vice President - Contact Center Operations Manager @ (March 2011 - December 2012)
- Manager - Workforce Management @ (June 2008 - March 2011)
- Sr. Capacity Planning and Forecast Analyst @ (December 2006 - June 2008)
- Forecast Analyst @ (April 2006 - December 2006)
- Workforce Management Leader @ (January 2001 - April 2006)
- WFM analyst @ (January 1999 - January 2001)
Mike Child Education
- University of Utah
B.S. (Economics)
2000-2006 - Skyline High School
Mike Child Skills
- Analytics
- Call Center
- Workforce Management
- Customer Experience
- Financial Reporting
- Process Improvement
- Contact Centers
- Six Sigma
- Capacity Planning
- Forecasting
- Management
- Team Management
- Call Centers
- Leadership
- Strategy
- Operations
- Project Management
- Planning
- Customer Support
- Support
- Strategic Planning
- eBay
Mike Child Summary
- Mike Child, based in Kaysville, UT, US, is currently a Vice President, CX Strategy and Operations at Collective Health. Mike Child brings experience from previous roles at Collective Health and eBay. Mike Child holds a 2000 - 2006 B.S. in Economics @ University of Utah. With a robust skill set that includes Analytics, Call Center, Workforce Management, Customer Experience, Financial Reporting and more. Mike Child has 3 emails and 1 mobile phone numbers on RocketReach.
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