Mike Carrara Email & Phone Number
Senior Manager Network Voice (Campus and Retail Bank Locations) @ Capital One
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Mike Carrara Location
- Richmond, VA, US
Mike Carrara Work
- Senior Manager Network Voice (Campus and Retail Bank Locations) @ (March 2019 - Present)
- Senior Manager - Network Voice (Contact Center) @ (March 2013 - March 2019)
- Consultant – Desktop and Voice Support @ (May 2005 - March 2013)
- Senior Analyst – Desktop Support @ (February 2000 - May 2005)
Mike Carrara Skills
- Risk Management
- Project Management
- Banking
- Business Analysis
- Vendor Management
- Credit
- Process Improvement
- Financial Services
- Credit Cards
- Financial Analysis
- Change Management
- Business Process Improvement
- Credit Risk
- Program Management
- Relationship Management
- SDLC
- Agile & Waterfall Methodologies
- Technology Change Management
- Cisco VoIP
- VoIP protocols SIP
- Toll Free
- Aspect ACD
- Nortel Certified Support
- Crisis Management
- Avaya Communication Manager
- Avaya IP Telephony
- Nortel Meridian
- People Management
- Call Centers
- Management
- Leadership
- Analysis
- Customer Service
- Networking
- Software Development Life Cycle (SDLC)
- Contact Centers
- Active Directory
- Business Process
- Microsoft Excel
- Voice Over
- Agile And Waterfall Methodologies
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Mike Carrara Summary
- Mike Carrara, based in Richmond, VA, US, is currently a Senior Manager Network Voice (Campus and Retail Bank Locations) at Capital One. Mike Carrara brings experience from previous roles at Capital One, HSBC and Household International. With a robust skill set that includes Risk Management, Project Management, Banking, Business Analysis, Vendor Management and more. Mike Carrara has 4 emails and 2 mobile phone numbers on RocketReach.
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