Mike Byrd Email & Phone Number
Director, Americas Services Deal Desk @ ServiceNow
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Mike Byrd Location
- Colleyville, TX, US
Mike Byrd Work
- Director, Americas Services Deal Desk @ (March 2018 - Present)
- Director, Americas Customer Delivery @ (September 2016 - March 2018)
- Delivery Manager - MSP @ (January 2016 - August 2016)
- Program Management Director, West Region @ (April 2015 - January 2016)
- Program Executive, Senior Manager @ (October 2012 - March 2015)
- Account Delivery Executive @ (November 2001 - October 2012)
- Enterprise Services @ (November 2001 - October 2012)
- Client Director @ (January 2001 - June 2010)
- IT Manager @ (January 1994 - January 2001)
- Field Support @ (January 1987 - January 1994)
Mike Byrd Education
- University of North Texas 1985-1991
Mike Byrd Skills
- Outsourcing Management
- Managed Services
- IT Outsourcing
- Outsourcing
- Offshore Services
- Data Center
- IT Service Management
- ITIL Process
- Servers
- OS Virtualization
- P&L Financial Management
- Contract Negotiation
- Virtual Teams
- IT Infrastructure Operations
- Global IT Operations
- Service Level Management
- Account Management
- Team Building
- Cross Functional Team Building
- Governance
- Service Desk Management
- People Development
- Multi-Cultural Team Leadership
- Cross-functional Team Leadership
- Leadership
- System Deployment
- Incident Management
- Vendor Management
- P&L Management
- Service Management
- Sla
- Service Delivery
- HP
- IT Operations
- ITIL
- Infrastructure
- IT Strategy
- IT Management
- Program Management
- Information Technology
- Cross Functional Team
- IT Infrastructure
- Multi Cultural Team
- Cross Functional Team Leadership
- ServiceNow
- Multi Cultural Team Leadership
- Cloud Computing
Mike Byrd Summary
- Mike Byrd, based in Colleyville, TX, US, is currently a Director, Americas Services Deal Desk at ServiceNow. Mike Byrd brings experience from previous roles at ServiceNow and CompuCom. Mike Byrd holds a 1985 - 1991 University of North Texas. With a robust skill set that includes Outsourcing Management, Managed Services, IT Outsourcing, Outsourcing, Offshore Services and more. Mike Byrd has 1 emails and 5 mobile phone numbers on RocketReach.
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