Mike Brooks Email & Phone Number
Sr. Director, Operations @ Upgrade, Inc.
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Mike Brooks Location
- Phoenix, AZ, US
Mike Brooks Work
- 2017 -now Sr. Director, Operations @
- 2017 -2017 Director of Operations @
- 2015 -2016 Sr. Director - Loan Verification @
- 2011 -2015 Sr. Director - Quality Services @
- 2007 -2011 Director @
- 2000 -2007 Sr. Manager Quality and Training @ 2Wire (Now Arris)
Mike Brooks Education
- University of Phoenix
MBA (Business Administration and Management, General)
2005-2007 - California State University, Chico
BA (International Business)
Mike Brooks Skills
- Call Centers
- Leadership
- Management
- Strategy
- Training
- Change Management
- Business Analysis
- Customer Satisfaction
- Budgets
- Customer Retention
- Customer Service
- Quality Management
- Process Improvement
- Vendor Management
Mike Brooks Summary
- Mike Brooks, based in Phoenix, AZ, US, is currently a Sr. Director, Operations at Upgrade, Inc.. Mike Brooks brings experience from previous roles at Oscar Health, Prosper Marketplace, Desert Financial Credit Union and GC Services. Mike Brooks holds a 2005 - 2007 MBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Call Centers, Leadership, Management, Strategy, Training and more. Mike Brooks has 1 emails and 3 mobile phone numbers on RocketReach.
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