Mike Brooks Email & Phone Number
Sr. Director, Operations @ Upgrade, Inc.
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Mike Brooks Location
- Phoenix, AZ, US
Mike Brooks Work
- Sr. Director, Operations @ (December 2017 - Present)
- Director of Operations @ (January 2017 - December 2017)
- Sr. Director - Loan Verification @ (September 2015 - May 2016)
- Sr. Director - Quality Services @ (August 2011 - August 2015)
- Director @ (August 2007 - August 2011)
- Sr. Manager Quality and Training @ 2Wire (Now Arris) (May 2000 - June 2007)
Mike Brooks Education
- University of Phoenix
MBA (Business Administration and Management, General)
2005-2007 - California State University, Chico
BA (International Business)
Mike Brooks Skills
- Call Centers
- Leadership
- Management
- Strategy
- Training
- Change Management
- Business Analysis
- Customer Satisfaction
- Budgets
- Customer Retention
- Customer Service
- Quality Management
- Process Improvement
- Vendor Management
Mike Brooks Summary
- Mike Brooks, based in Phoenix, AZ, US, is currently a Sr. Director, Operations at Upgrade, Inc.. Mike Brooks brings experience from previous roles at Oscar Health, Prosper Marketplace, Desert Financial Credit Union and GC Services. Mike Brooks holds a 2005 - 2007 MBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Call Centers, Leadership, Management, Strategy, Training and more. Mike Brooks has 2 emails and 3 mobile phone numbers on RocketReach.
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