Mike Brooks's Location
Phoenix, Arizona, United States
Mike Brooks's Work
- Sr. Director, Personal Loans and Customer Service @ Upgrade, Inc.
- Director Of Operations @ Oscar Health
- Sr. Director - Loan Verification @ Prosper Marketplace
- Sr. Director - Quality Services @ Desert Financial Credit Union
- Director @ GC Services
- Sr. Manager Quality and Training @ 2Wire (Now Arris)
Mike Brooks's Education
- University of Phoenix
MBA (Business Administration and Management, General)
2005 - 2007 - California State University, Chico
BA (International Business)
Mike Brooks's Skills
- Leadership
- Customer Retention
- Quality Management
- Management
- Customer Satisfaction
- Business Analysis
- Vendor Management
- Training
- Change Management
- Call Centers
Mike Brooks's Summary
Mike Brooks, based in Phoenix, Arizona, United States, is currently a Sr. Director, Personal Loans and Customer Service at Upgrade, Inc., bringing experience from previous roles at Oscar Health, Prosper Marketplace, Desert Financial Credit Union and GC Services. Mike Brooks holds a 2005 - 2007 MBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Leadership, Customer Retention, Quality Management, Management, Customer Satisfaction and more, Mike Brooks contributes valuable insights to the industry. Mike Brooks has 5 emails on RocketReach.
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