Mike Briggs Email & Phone Number
Head of Assocaite Technology @ Capital One
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Mike Briggs Location
- England, United Kingdom
Mike Briggs Work
- Head of Assocaite Technology @ (April 2021 - Present)
- Workforce Technolgy Operations Manager @ (February 2015 - Present)
- Head of Service Transition @ Capital One Bank (Europe) Ltd (January 2014 - Present)
- UK Change and Configuration Manager @ Capital One Bank (Europe) Ltd (March 2010 - Present)
- UK Change and Configuration Analyst @ Capital One Bank (Europe) Ltd (May 2007 - March 2010)
- UK Asset Management Analyst @ Capital One Bank (Europe) Ltd (March 2006 - May 2007)
- UK End User Services Support Desk Manager @ Capital One Bank (Europe) Ltd (October 2004 - March 2006)
- UK End User Services Senior Support Analyst @ Capital One Bank (Europe) Ltd (May 2002 - October 2004)
- Advantage Card Kiosk Support Team Leader @ (March 2001 - April 2002)
- Helpdesk Team Leader @ (January 1999 - March 2001)
- Support Analyst @ (May 1998 - December 1999)
- IT Manager @ StarNails (Europe) Ltd (June 1995 - March 1998)
- Support Manager @ (August 1993 - June 1995)
- Support Technician @ Computer Support Ltd (July 1990 - August 1993)
Mike Briggs Education
- Arnold & Carlton Colledge of Further Education
BTEC & C&G in Computer Studies (Computer Studies)
1986-1989 - Carlton le Willows 1980-1986
Mike Briggs Skills
- Incident Management
- ITIL
- Change Management
- IT Service Management
- Outsourcing
- Stakeholder Management
- Service Management
- Management
- IT Operations
- Microsoft Exchange
- Project Delivery
- Configuration Management
- Service Improvement
- PRINCE2
- IT Management
- Team Leadership
- IT Strategy
- Servers
- Windows
- Service Delivery
- Technical Support
- Unix
- Data Migration
- Windows 7
- Key Performance Indicators
- Cisco Technologies
- Disaster Recovery
- Windows XP
- International Business
- IT Outsourcing
- Offshoring
- Social Influence
- Decision Support
- Conflict Resolution
- Stakeholder Engagement
- Banking
- Retail
- KPI
- Windows XP Professional
- Cisco
- Influential
- Advocacy
- Sound Judgment
- Change Leadership
- Customer Insight
- Off Shore Development
- Wipro
- IBM
- Windows 10
- Service Desk Management
- Distribution
- User Experience
- Process Improvement
- Training
Mike Briggs Summary
- Mike Briggs, based in England, United Kingdom, is currently a Head of Assocaite Technology at Capital One. Mike Briggs brings experience from previous roles at Capital One and Capital One Bank (Europe) Ltd. Mike Briggs holds a 1986 - 1989 BTEC & C&G in Computer Studies in Computer Studies @ Arnold & Carlton Colledge of Further Education. With a robust skill set that includes Incident Management, ITIL, Change Management, IT Service Management, Outsourcing and more. Mike Briggs has 2 emails and 1 mobile phone numbers on RocketReach.
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