Mike Briggs Email & Phone Number
Head of Assocaite Technology @ Capital One
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Mike Briggs Location
- England, United Kingdom
Mike Briggs Work
- 2021 - now Head of Assocaite Technology @
- 2015 - now Workforce Technolgy Operations Manager @
- 2014 - now Head of Service Transition @ Capital One Bank (Europe) Ltd
- 2010 - now UK Change and Configuration Manager @ Capital One Bank (Europe) Ltd
- 2007 - 2010 UK Change and Configuration Analyst @ Capital One Bank (Europe) Ltd
- 2006 - 2007 UK Asset Management Analyst @ Capital One Bank (Europe) Ltd
- 2004 - 2006 UK End User Services Support Desk Manager @ Capital One Bank (Europe) Ltd
- 2002 - 2004 UK End User Services Senior Support Analyst @ Capital One Bank (Europe) Ltd
- 2001 - 2002 Advantage Card Kiosk Support Team Leader @
- 1999 - 2001 Helpdesk Team Leader @
- 1998 - 1999 Support Analyst @
- 1995 - 1998 IT Manager @ StarNails (Europe) Ltd
- 1993 - 1995 Support Manager @
- 1990 - 1993 Support Technician @ Computer Support Ltd
Mike Briggs Education
- Arnold & Carlton Colledge of Further Education
BTEC & C&G in Computer Studies (Computer Studies)
1986 - 1989 - Carlton le Willows 1980 - 1986
Mike Briggs Skills
- Incident Management
- ITIL
- Change Management
- IT Service Management
- Outsourcing
- Stakeholder Management
- Service Management
- Management
- IT Operations
- Microsoft Exchange
- Project Delivery
- Configuration Management
- Service Improvement
- PRINCE2
- IT Management
- Team Leadership
- IT Strategy
- Servers
- Windows
- Service Delivery
- Technical Support
- Unix
- Data Migration
- Windows 7
- Key Performance Indicators
- Cisco Technologies
- Disaster Recovery
- Windows XP
- International Business
- IT Outsourcing
- Offshoring
- Social Influence
- Decision Support
- Conflict Resolution
- Stakeholder Engagement
- Banking
- Retail
- KPI
- Windows XP Professional
- Cisco
- Influential
- Advocacy
- Sound Judgment
- Change Leadership
- Customer Insight
- Off Shore Development
- Wipro
- IBM
- Windows 10
- Service Desk Management
- Distribution
- User Experience
- Process Improvement
- Training
Mike Briggs Summary
- Mike Briggs, based in England, United Kingdom, is currently a Head of Assocaite Technology at Capital One. Mike Briggs brings experience from previous roles at Capital One and Capital One Bank (Europe) Ltd. Mike Briggs holds a 1986 - 1989 BTEC & C&G in Computer Studies in Computer Studies @ Arnold & Carlton Colledge of Further Education. With a robust skill set that includes Incident Management, ITIL, Change Management, IT Service Management, Outsourcing and more. Mike Briggs has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Capital One Employees
Kamlesh Talreja
Chief Technology Officer , SVP, Financial Services
Bellevue, WA, US
Joe Balzarini
Chief Revenue Officer - Capital One Software
McLean, VA, US
Kyle Shidler
COO
Plano, TX, US
Charleston Malkemus
Chief Technology Officer
San Francisco, CA, US
Liz Kitchin
CFO, Mainstreet Card
Chicago, IL, US
Adam Zacharski
CTO Capital One Shopping
Austin, TX, US
Courtney Olsen
CFO - Capital One Software, Senior Director
New York, NY, US
Neal Blinde
President, Commercial Banking
Charlotte, NC, US
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