Client Security Advisor @ (November 2024 - May 2026)
Customer Success Manager @ (January 2022 - December 2023)
Technical Consultant @ (August 2021 - December 2021)
Customer Service Representative @ (November 2013 - March 2015)
Mike Black Skills
Account Management
Amazon Web Services (AWS)
Audio Visual (AV) Systems
Benchmarking
Business Insights
Client Relations
Communication
Communication Training
Compensation
Computer Hardware Troubleshooting
Computer Science
Consulting
Critical Thinking
Customer Advocacy
Customer Engagement
Customer Experience
Customer Interaction
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Cybersecurity
Easily Adaptable
Executive Relationships
Executive Visibility
IT Operations
IT Service Management
Information Security
Information Technology
Management
Microsoft Azure
Pre-IPO
Presentations
Project Management
Python (Programming Language)
Relationship Building
Resource Planning
Sales
Salesforce.com
Security
Service Delivery
Software Troubleshooting
Software as a Service (SaaS)
Technical Support
Troubleshooting
Voice of the Customer
Written Communication
Mike Black Summary
Mike Black, based in Texas, United States, is currently a Forward Deployed Solutions Architect at Query. Mike Black brings experience from previous roles at AttackIQ, PlexTrac, Centre Technologies and Maximus. With a robust skill set that includes Account Management, Amazon Web Services (AWS), Audio Visual (AV) Systems, Benchmarking, Business Insights and more. Mike Black has 1 emails and 1 mobile phone numbers on RocketReach.
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