Mike Bates Email & Phone Number
Senior Director, Customer Support @ VMware
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Mike Bates Location
- Kiowa, CO, US
Mike Bates Work
- 2021 -now Senior Director, Customer Support @
- 2018 -2021 Director, Technical Support @
- 2013 -2018 Senior Director, GSS Support America's @
- 2012 -2013 Senior Manager, IT Operations @
- 2009 -2011 Director, Technical Operations @
- 2008 -2009 Senior Manager, Delivery Support @
- 1992 -2008 Senior Manager Support Services @
- 2008 -2008 Senior Manager, Frontline Support @
Mike Bates Education
- Regis University
Master Of Business Administration (Business Administration)
2007-2011 - University of Phoenix
(Computer Science)
1997-2000
Mike Bates Skills
- Management
- Integration
- SaaS
- Process Improvement
- Oracle
- Vendor Management
- Training
- Digital Media
- Strategy
- Leadership
- CRM
- Software Project Management
- Sales
- Salesforce.com
- Program Management
- Team Leadership
- Business Process
- Cross-functional Team Leadership
- Mergers & Acquisitions
- Technical Support
- Coaching
- Customer Service
- Enterprise Software
- Project Management
- Product Marketing
- Cloud Computing
- Online Advertising
- Account Management
- Team Building
- Troubleshooting
- Strategic Planning
- Business Analysis
- Budgets
- Operations Management
- Call Centers
- Agile Methodologies
- SDLC
- Telecommunications
- Change Management
- Professional Services
- Product Management
- IT Operations
- Leadership Development
- Business Process Improvement
- Business Intelligence
- Managed Services
- IT Management
- Data Center
- System Deployment
- Security
Mike Bates Summary
- Mike Bates, based in Kiowa, CO, US, is currently a Senior Director, Customer Support at Vmware. Mike Bates brings experience from previous roles at Netapp Solidfire, Vmware, Dish Network and Comcast Spotlight. Mike Bates holds a 2007 - 2011 Master Of Business Administration in Business Administration @ Regis University. With a robust skill set that includes Management, Integration, SaaS, Process Improvement, Oracle and more. Mike Bates has 2 emails and 1 mobile phone numbers on RocketReach.
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