Mika Heikkilä's Location
Tampere, FI
Mika Heikkilä's Work
- Palvelupäällikkö @ Kuntien Tiera Oy
- Palvelupäällikkö @ Netum
- Service Delivery Manager @ Tietoenator Energy Inc
- Senior Customer Operations Manager @ Tietoenator Energy Inc
- Lead Service Manager @ Tietoenator Energy Inc
- Service Manager @ Tietoenator Energy Inc
- Strategy Development Specialist at Enterprise Cloud and Security @ Tietoenator Energy Inc
- Continuous Service Manager @ Tietoenator Energy Inc
- IT Operations Manager @ Tietoenator Energy Inc
- Trainer for IT Operations Management and ITIL v3 best practices @ Tietoenator Energy Inc
Mika Heikkilä's Skills
- IT Service Management
- Incident Management
- Team Leadership
- IT Operations
- Process Development
- People Management
- ITIL
- Management
- Process Simulation
- Change Management
Mika Heikkilä's Summary
Mika Heikkilä, based in Tampere, FI, is currently a Palvelupäällikkö at Kuntien Tiera Oy, bringing experience from previous roles at Netum Oy and Tieto. With a robust skill set that includes IT Service Management, Incident Management, Team Leadership, IT Operations, Process Development and more, Mika Heikkilä contributes valuable insights to the industry. Mika Heikkilä has 3 emails on RocketReach.
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