Information Systems Technician II @ (February 2015 - May 2017)
IT Support Center Agent @ (May 2014 - October 2014)
Program Associate - Technology Lab @ (January 2012 - January 2014)
General Manager @ (January 2005 - January 2011)
Miguel Galvan Education
Westwood College of Technology
Bachelors of Science (Information Systems Security)
2008-2011
Miguel Galvan Skills
IT Infrastructure Design
Communication
Network Security
Server Administration
Customer Service
Vulnerability Assessments
Vulnerability Assessment
Technical Documentation
Information Technology
Security
Troubleshooting
Technical Support
Document Management
Project Management
Microsoft Office
Active Directory
Hyper-V
Computer Hardware
Training & Development
Management
Training
Information Security Assessments
Security Policy
Firewall Security
Help Desk Support
PC Diagnostics and Troubleshooting
Active Directory Configuration
Networking
Datto backup and recovery
VMware vCenter
SharePoint Administration
Team Management
System Administration
Service Level Management
Office 365
Windows Server
Customer Satisfaction
Service Desk Management
KPI Reports
Vendor Management
Performance Metrics
Ticketing Systems
IT Service Management
Service Delivery Management
Team Leadership
Team Building
Miguel Galvan Summary
Miguel Galvan, based in San Antonio, TX, US, is currently a Director of Technical Services at Knight Office Solutions. Miguel Galvan brings experience from previous roles at Knight Office Solutions, Contra Costa County, Eagle Alliance and U.S. Army Department of Defense Civilian. Miguel Galvan holds a 2008 - 2011 Bachelors of Science in Information Systems Security @ Westwood College of Technology. With a robust skill set that includes IT Infrastructure Design, Communication, Network Security, Server Administration, Customer Service and more. Miguel Galvan has 2 emails and 3 mobile phone numbers on RocketReach.
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