Mickley A. Email
Booking Agent @ 7TH BONE TAILORING
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Mickley A. Location
- Coral Springs, FL, US
Mickley A. Work
- Booking Agent @ (October 2026 - Present)
- Care Management Support Assitant @ (November 2025 - October 2026)
- Senior Internal Audit Supervisor @ (June 2023 - August 2025)
- Senior Internal Auditor @ (June 2023 - August 2025)
- Senior Agent Support Supervisor @ (January 2024 - June 2024)
- Travel Advisor @ (November 2022 - June 2023)
- Team Lead @ (September 2021 - November 2022)
- Office Manager @ (March 2011 - September 2021)
Mickley A. Education
- Colégio Jandyra
High School Diploma
- Colégio Jandyra
HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
- Universidad Ana G. Méndez (UAGM)
Medical Billing and Coding
- Universidad Ana G. Méndez (UAGM)
Medical Insurance Specialist/Medical Biller
Mickley A. Skills
- Amazon QuickSight
- Business Coaching
- CRM Software
- Call Monitoring
- Call Reporting
- Communication
- Compliance Investigations
- Compliance Management
- Compliance Reporting
- Conflict Management
- Conflict Resolution
- Contact Centers
- Contract Management
- Corrective and Preventive Action (CAPA)
- Crisis Management
- Cross-functional Collaborations
- Customer Relationship Management (CRM)
- Customer Service
- Employment Contracts
- Escalations Management
- Federal & State Regulatory Compliance
- Fraud Detection
- Fraud Prevention
- GIS Analysis
- General Office Skills
- Google Docs
- Google Sheets
- Google Workspace
- High Performance Teams
- High Quality Standards
- Identifying Trends
- Internal & External Investigations
- Internal Audits
- Interrogation
- Interviewing
- Jira
- Knowledge Sharing
- Leadership
- Medical Billing
- Metric Tracking
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Monitoring Performance
- Multi-task & Handle High-volume Workloads
- Office Administration
- Office Automation
- Onboarding
- Operational Audits
- Operational Efficiency
- Operational Oversight
- Policies & Procedures Development
- Professional Communication
- Protocol Development
- Reporting & Analysis
- Resolving Issues
- Risk Analytics
- Risk Management
- Root Cause Analysis
- SOP Development
- Social CRM
- Spanish
- Staff Scheduling
- Supervisory Skills
- System Monitoring
- Team Development
- Team Management
- Teamwork
- Telecommunications Systems
- Training
- Workflow Management
- Workload Prioritization
- Zendesk
- Zendesk Customer Service Software
Mickley A. Summary
- Mickley A., based in Coral Springs, FL, US, is currently a Booking Agent at 7TH BONE TAILORING. Mickley A. brings experience from previous roles at Humana and StandUp Wireless. Mickley A. holds a High School Diploma @ Colégio Jandyra. With a robust skill set that includes Amazon QuickSight, Business Coaching, CRM Software, Call Monitoring, Call Reporting and more.
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