2003 -
2004 Transition Mentor and Resolution Specialist @ Contact World Inc
Mickey Dy Education
Informatics International College
(Diploma in Network Technology)
University of San Carlos
(Associate in Computer Science)
Mickey Dy Skills
BPO
Outsourcing
Contact Centers
Leadership
Operations Management
Service Delivery
Project Management
Transition Management
People Development
People Management
Workforce Management
Stakeholder Management
Data Analysis
Customer Experience
Customer Satisfaction
Training & Development
Talent Acquisition
Workplace Solutions
Vendor Management
Process Improvement
Training and Development
Mickey Dy Summary
Mickey Dy, based in Valenzuela, NCR, PH, is currently a VP Operations at Credibuild Development Corp.. Mickey Dy brings experience from previous roles at Accenture, Dell, STARTEK and Convergys. Mickey Dy holds a Informatics International College. With a robust skill set that includes BPO, Outsourcing, Contact Centers, Leadership, Operations Management and more.
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