Michelly Maia Email
HR Ops Team Lead @ 360dialog (official WhatsApp Business API Provider)
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Michelly Maia Location
- São Paulo, Brazil
Michelly Maia Work
- HR Ops Team Lead @ (June 2025 - Present)
- Human Resources Specialist @ (June 2024 - Present)
- Customer Support Specialist @ (March 2022 - July 2024)
- Customer Support Specialist @ (February 2021 - February 2022)
- Customer Support Manager @ (March 2020 - May 2020)
- Customer Support Trainer @ (February 2020 - March 2020)
- Customer Support Specialist @ (August 2019 - February 2020)
Michelly Maia Education
- Laureate Education, Inc.
Associate's degree (Law)
2019-2022 - Universidade Federal Rural do Semi-Árido - Ufersa
Bachelor's degree (Ecology)
2011-2015
Michelly Maia Skills
- Communication
- Zendesk
- Law
- Android SDK
- iOS Development
- Postman API
- Anti-Money Laundering
- Fraud Detection
- KYC Verification
- Support Management
- Support Services Management
- Customer Service Management
- Customer Support
- Training
- Customer Experience
- API
- Fraud Investigations
- Customer Satisfaction
- REST APIs
- Customer Service
- Financial Analysis
- Fraud Prevention
- KYC
- Atenção a detalhes
- Confidencialidade
- Confluence
- Coordenação de equipe
- Diplomacia
- Gerenciamento de dados de funcionários
- Human Resources (HR)
- Inglês
- Integração de novos funcionários
- Key Performance Indicators
- Liderança
- Operações
- Operações de RH
- Pensamento crítico
- Resolução de problemas
- Rotinas de desligamento de funcionários
- Sistema de informação de recursos humanos (SIRH)
- Sistemas integrados
Michelly Maia Summary
- Michelly Maia, based in São Paulo, Brazil, is currently a HR Ops Team Lead at 360Dialog. Michelly Maia brings experience from previous roles at 360Dialog, MetaMap and AeC. Michelly Maia holds a 2019 - 2022 Associate's degree in Law @ Laureate Education, Inc.. With a robust skill set that includes Communication, Zendesk, Law, Android SDK, iOS Development and more. Michelly Maia has 1 emails on RocketReach.
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