Revenue Manager, Analytics @ (September 2016 - December 2017)
Revenue Management Analyst @ (August 2014 - September 2016)
Guest Services Manager and Six Sigma Green Belt @ (April 2011 - August 2014)
Night Manager and Duty Manager (6 months contract ) @ Sheraton Toronto Airport Hotel and Conference Centre (November 2010 - April 2011)
Guest Service Agent @ (May 2010 - November 2010)
Michelle Yu Education
George Brown College
Hospitality Operations Management-Bachelor of Applied Business Degree program
2007-2009
George Brown College
Hotel Management - Diploma program
2005-2007
Michelle Yu Skills
Front Office
Switchboard
Rooms Division
Audit
Hotel Management
Tour Operators
Travel Planning
Guest Service
Hospitality Management
Guest Service Management
Hospitality Industry
Micros
Hospitality
OnQ
Guest Recovery
Galaxy
Reservation
Training
Coaching
Hotel Booking
Customer Satisfaction
Customer Service
Hotels
Auditing
Revenue Analysis
Delphi
Resorts
Yield Management
Reservations
Six Sigma
Microsoft Office
Pricing Strategy
Lean Manufacturing
Marketing Strategy
Data Analysis
Project Management
Marketing
Business Strategy
Leadership
Management
Green Belt
Strategic Planning
Microsoft Excel
Revenue Forecasting
Change Management
Michelle Yu Summary
Michelle Yu, based in Canada, is currently a Regional Director of Revenue Management Operations at Easton's Group of Hotels. Michelle Yu brings experience from previous roles at Easton's Group of Hotels, Marriott International and Starwood Hotels & Resorts Worldwide, Inc.. Michelle Yu holds a 2007 - 2009 Hospitality Operations Management-Bachelor of Applied Business Degree program @ George Brown College. With a robust skill set that includes Front Office, Switchboard, Rooms Division, Audit, Hotel Management and more. Michelle Yu has 1 emails on RocketReach.
Looking for a different Michelle Yu?
Find contact details for 700 million professionals.